01
To HR, privately
Claire gets Lewis's request on Teams with nothing more than he said, and he's told when she'll ring.
Private, and with a person
team
Staff in the office and out on field service jobs ask on WhatsApp or Teams about leave, pay, expenses or what to wear on a site, and get the answer from your handbook and HR policies, with the document it came from. Anything personal isn't answered: it goes privately to HR.
how it runs
What Claire sees when Lewis asks for her privately, and how the office and the engineers get their answers too.
01
Claire gets Lewis's request on Teams with nothing more than he said, and he's told when she'll ring.
Private, and with a person
02
Megan asks about mileage for a training day. The rate, the deadline and who approves come from your policy.
No email to HR
03
Priya asks what to wear at City Medical tomorrow. The answer comes from the site's rules, with the source.
Asked the night before
01
To HR, privately
Claire gets Lewis's request on Teams with nothing more than he said, and he's told when she'll ring.
Private, and with a person
before and after
Lewis at 12:10, asking about paternity leave, then for a private word about his manager.
The policy question
Without Centrus: An email to Claire, answered when she gets to it
With Centrus: Answered on WhatsApp from the family leave policy
The detail
Without Centrus: Remembered wrong, or dug out of a shared folder
With Centrus: Weeks, pay and notice, with the policy it's from
The personal one
Without Centrus: Asked in front of the team, or not at all
With Centrus: Passed to Claire privately, nothing answered
HR's week
Without Centrus: The same questions, every week
With Centrus: Only the ones that need a person
keep going
Your best people's answers, available to everyone.
in the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing