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HR questions, answered from the handbook.

Staff in the office and out on field service jobs ask on WhatsApp or Teams about leave, pay, expenses or what to wear on a site, and get the answer from your handbook and HR policies, with the document it came from. Anything personal isn't answered: it goes privately to HR.

how it runs
Asked in chat, on WhatsApp or in Teams.

how it runs

Behind the HR answers.

What Claire sees when Lewis asks for her privately, and how the office and the engineers get their answers too.

01

To HR, privately

Claire gets Lewis's request on Teams with nothing more than he said, and he's told when she'll ring.

Private, and with a person

01 / 03

before and after

The same HR question, two ways.

Lewis at 12:10, asking about paternity leave, then for a private word about his manager.

  1. The policy question

    Without Centrus: An email to Claire, answered when she gets to it

    With Centrus: Answered on WhatsApp from the family leave policy

  2. The detail

    Without Centrus: Remembered wrong, or dug out of a shared folder

    With Centrus: Weeks, pay and notice, with the policy it's from

  3. The personal one

    Without Centrus: Asked in front of the team, or not at all

    With Centrus: Passed to Claire privately, nothing answered

  4. HR's week

    Without Centrus: The same questions, every week

    With Centrus: Only the ones that need a person

Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "HR questions, answered from the handbook" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Bring a real question.

Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing