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An accident on site, reported the same day.

When an accident or near miss happens on a field service job, the engineer reports it on WhatsApp. Centrus asks only the questions your form still needs, writes the Word report and emails it to your H&S lead. The details are recorded while they're fresh.

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how it runs
Asked in chat, on WhatsApp or in Teams.

how it runs

From a message on site to the H&S lead.

Sam cuts his hand at Unit 4 Kingsway on Thu 15/10. This is how his messages become the report, how it reaches Rachel and what she finds.

01

Written on your form

His messages fill in your accident form in Word, and the report is added to the accident log.

Nothing typed up later

01 / 03
Book a demoSee the before and afterSee how chat works

before and after

The same accident, two ways.

Sam's cut hand at Unit 4 Kingsway at 15:20, from the van to Rachel's inbox.

  1. Reporting it

    Without Centrus: A form at the office, filled in days later

    With Centrus: A WhatsApp from site, then three questions

  2. The details

    Without Centrus: Half remembered by the time it's written

    With Centrus: Taken while they're fresh, on your form

  3. H&S

    Without Centrus: Rachel hears about it at the next meeting

    With Centrus: The Word report in Rachel's inbox that afternoon

  4. The pattern

    Without Centrus: Earlier cuts on the same tray go unnoticed

    With Centrus: Two earlier cuts found in the accident log

Other ways people ask

  • “Near miss at Latham Street: a ladder slipped on the wet floor, nobody hurt. Log it.”

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questions

Questions about accident reports

Yes. An engineer reports a near miss the same way, in their own words on WhatsApp. Centrus asks the questions your near miss form needs and files it the same way, so near misses are recorded rather than mentioned in passing.

No. It records what happened on your form and sends it to the person you name, such as your H&S lead. Whether it is reportable is their call, made with the details in front of them.

Yes. Train it on your form and it asks only the questions the engineer's message didn't answer, then writes the report in Word in your layout and sends it where your reports go now.

The people you choose. Tags decide which documents and knowledge each person can use, so the accident log and past reports can stay with H&S and the directors. The report itself is emailed to the person you name, such as your H&S lead.
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Log an accident or near miss from site" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Bring a real question.

Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing