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A policy change, briefed in three lines.

Put the new version in SharePoint, OneDrive or Google Drive and ask what changed. Centrus compares it with the old one, and every field service engineer gets the changes on WhatsApp with the full policy attached. Questions are answered from the new version.

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how it runs
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how it runs

From the send to the first lone job.

Claire puts up lone working v4 on Mon 05/10. This is what each engineer receives, how their questions are answered and who gets it again before a lone job.

01

What engineers get

The changes from v3 in three lines on WhatsApp, with the full policy attached, to all 14 engineers.

Three lines, not ten pages

01 / 03
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before and after

The same policy change, two ways.

Lone working v4 going up on Mon 05/10, from Claire's upload to the last engineer briefed.

  1. What changed

    Without Centrus: Ten pages emailed, the changes left for each reader to find

    With Centrus: The three changes from v3, pulled out for everyone

  2. Reaching engineers

    Without Centrus: An email nobody opens in the van

    With Centrus: On WhatsApp, with the full policy attached

  3. Questions

    Without Centrus: Rung through to HR, or guessed at

    With Centrus: Answered from the part of v4 that covers them

  4. Lone jobs

    Without Centrus: Engineers set off on the old rules

    With Centrus: The changes sent again before each lone job

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questions

Questions about policy briefings

It compares the new version with the one before it, both trained from your SharePoint, OneDrive or Google Drive folder, and pulls out the changes. You see them before anything is sent, and you decide who gets them.

Whoever you name: every engineer, one team or a short list. They get the changes on WhatsApp in a few lines with the full policy attached, and any questions they send back are answered from the new version.

Ask who is on a lone job today and you get the names and times from the job system. The changes go to them again on WhatsApp, so nobody starts a lone job without the new rules.

Yes, once you replace it in the folder. Train re-syncs on the interval you set, from every hour to every 48 hours, and answers quote the new version by name, so everyone can see which one they're reading.
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Policy changes, briefed in three lines" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

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Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.

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