team
Field service engineers send the day on WhatsApp in their own words: the jobs, the hours and the travel. Centrus splits the hours by the times on each job and writes the timesheet into BigChange for their manager to approve. Payroll stops chasing on Friday.
Centrus AIonlinehow it runs
Lewis sends Thursday's at 16:40 on 22/10. This is how a day that doesn't add up is checked, how payroll's Friday goes and where the hours end up.
01
Sam's 9 hours don't match his 2 jobs, so he's asked on WhatsApp. His answer goes on the timesheet before it's written.
Asked before it's written
02
On Friday Kate asks who's missing. Only Tom's Thursday is, and he's reminded on WhatsApp without anyone ringing round.
No chasing on Friday
03
When Kate invoices Riverside Care, Lewis's 5 hours are checked against the worksheet before anything is billed.
Billed at the hours worked
01
Checked against jobs
Sam's 9 hours don't match his 2 jobs, so he's asked on WhatsApp. His answer goes on the timesheet before it's written.
Asked before it's written
before and after
Lewis's Thursday, 22/10: three jobs, 7.5 hours and 30 minutes travel home, sent at 16:40.
Sending it
Without Centrus: A paper sheet in the van, handed in on Monday
With Centrus: One WhatsApp from the van at the end of the day
The hours
Without Centrus: Guessed from memory at the end of the week
With Centrus: Split by the times on each job
Into BigChange
Without Centrus: Typed in by the office from the paper sheet
With Centrus: Written in for Matt to approve
Friday
Without Centrus: Payroll ringing round for the missing ones
With Centrus: Only Tom's Thursday missing, and he's reminded
keep going
Your best people's answers, available to everyone.
Centrus AIin the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing
BigChange
WhatsApp
