Automation

on site

The approved PO, texted to the van.

When a PO on a field service job is approved in BigChange, an agent texts the engineer on that job from your number with the PO number, the supplier branch and the job reference. Describe it once in Agent Builder, and the engineer goes straight to the counter without ringing the office.

Book a demoSee how it runs
how it runs
Built once in Agent Builder, then runs on its own.

how it runs

From a sentence to the counter.

Rachel approved Lewis's valve on PO-2318 at 13:10, and he was texted. This is the agent described and tested, and Lewis at the City Plumbing counter.

01

Describe it

Say when to text, who gets it and what it says. Agent Builder plans it: watch BigChange for approved POs, then text the engineer.

One sentence to describe it

01 / 03
Book a demoSee the before and afterSee how agents work

before and after

The same approved PO, two ways.

Rachel approving Lewis's £412.00 valve on PO-2318 at 13:10, from her yes to Lewis at the City Plumbing counter.

  1. The approval

    Without Centrus: Lewis waits, not knowing it's been approved

    With Centrus: Texted to Lewis once Rachel approves it

  2. The PO number

    Without Centrus: A call to the office to ask for it

    With Centrus: PO-2318 in the text, with the job

  3. The branch

    Without Centrus: Guessed, or the wrong counter

    With Centrus: City Plumbing, Harlow, named in the text

  4. At the counter

    Without Centrus: The office rung again for the details

    With Centrus: £412.00 + VAT on WhatsApp, read from the PO

keep going

More in engineers on site.

The site brief the night before, the manual on site, the worksheet from the van.

All 34 in engineers on site
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Text the engineer the PO number once approved" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Watch it run once.

Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing