WhatsApp
Cin7
01
Every location
Rachel asks where they are. None at Harlow, 14 at Chelmsford, and 2 free on Dylan's van.
16 in all, none at Harlow
Centrus chat, with operations
RMRachel MooreOperations
Today
Type a message…
Ask
on site
Your own branches, before you drive.
For a UK field service team with its own branches, the engineer asks on WhatsApp whether a part is on the shelf at one of them. Centrus reads your own Cin7 locations and replies with the count, and which of your other branches has it. It reads your locations only, not a merchant's.
WhatsApp, before he drives
Centrus AIonlineToday
Message
- who asks
- EngineersService desk and admin
- how it runs
- Asked in chat, on WhatsApp or in Teams.
how it runs
The right shelf, first.
Lewis asked about 22mm isolation valves at 07:15 on Thu 15/10. This is every location, the two on Dylan's van, and Chelmsford the next morning after he collected 8.
01
Every location
Rachel asks where they are. None at Harlow, 14 at Chelmsford, and 2 free on Dylan's van.
16 in all, none at Harlow
Works with Cin702
The two on the van
Dylan asks if the two on his van are free. They are. Lewis needs 8, so he still goes to Chelmsford.
The van is not enough
Works with Teams, Cin703
The count the next day
Sam asks what Chelmsford has now. 6 are left, after Lewis collected 8. Harlow still has none.
Read again, not retyped
Works with WhatsApp, Cin7
Centrus chat, with operations
RMRachel MooreOperations
Today
Type a message…
01 / 03
01 / 03
before and after
The same valves, two ways.
Lewis looking for 8 of the 22mm isolation valves at 07:15 on Thu 15/10, from the yard to the Chelmsford branch.
Harlow
Without Centrus: A drive over, to find the shelf empty
With Centrus: None at Harlow, read before he leaves
The van
Without Centrus: A radio call to ask if Dylan can spare any
With Centrus: 2 free on AB12 CDE, not enough for 8
Chelmsford
Without Centrus: A second guess, after Harlow
With Centrus: 14 on the shelf, so he goes there first
The next day
Without Centrus: The count still says 14
With Centrus: 6 left, after the 8 he collected
keep going
More in engineers on site.
The site brief the night before, the manual on site, the worksheet from the van.
- Worksheets from a voice noteOne voice note from the van. The worksheet is written in your format, and Centrus asks for anything missing.AskWorks with BigChange, Joblogic, Simpro, WhatsApp
- Low van stock flagged each morningEngineers leave with the part they need, so more jobs are fixed first time.AutomationWorks with BigChange, Joblogic, Simpro, Outlook
- Save an access tip so the next engineer has itLocal knowledge stays with the business when the engineer moves on.AskWorks with WhatsApp
- Text the engineer the PO number once approvedThe engineer goes straight to the counter without ringing the office.AutomationWorks with BigChange, Phone and SMS
- Warehouse and van stock lookup before committingStops promising stock that has already gone out.AskWorks with Simpro, WhatsApp
- Tomorrow's jobs and the site briefThe night before, the engineer asks on WhatsApp. The jobs, keysafe, parking and the last three visits come back.AskWorks with BigChange, Joblogic, Simpro, Excel, Word, SharePoint, OneDrive, Google Drive, WhatsApp, Dropbox
Centrus AIin the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Stock at your own branches before you drive" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing