Ask

on site

A voice note is enough. The worksheet is filed.

A field service engineer sends one voice note on WhatsApp from the van. Centrus writes the worksheet in your format on the job in BigChange, Joblogic or Simpro, asks for anything the note missed, like the flue gas readings, and passes any follow-on work to the office to quote.

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how it runs
Asked in chat, on WhatsApp or in Teams.

how it runs

Behind the voice note.

Dylan sends one voice note leaving 22 Station Road. This is what happens before he's left the street.

01

Checked against your format

The note is transcribed, matched to the job and checked against your worksheet. Missing readings are asked for on WhatsApp.

Asked before the van leaves

01 / 03
Book a demoSee the before and afterSee how chat works

before and after

The same finished job, two ways.

A boiler repair at 22 Station Road, from the last screw to the worksheet on the job.

  1. Writing it up

    Without Centrus: Typed on a phone in the van, or left for the evening

    With Centrus: One voice note on WhatsApp before driving off

  2. What's missing

    Without Centrus: Readings and parts found missing days later

    With Centrus: Asked for while the engineer still has them

  3. The worksheet

    Without Centrus: Rewritten by the engineering manager before a client sees it

    With Centrus: Written in your format, ready for the client

  4. Follow-on work

    Without Centrus: Mentioned in passing and never quoted

    With Centrus: With the office to quote the same afternoon

Other things they put on the voice note

  • “Materials used, including the PRV size.”
  • “Time on site and whether a return visit is needed.”
  • “Photos already on the job, filed against the worksheet.”
  • “Fill the Simpro work order from this voice note: labour, stock and notes.”

keep going

More in engineers on site.

The site brief the night before, the manual on site, the worksheet from the van.

All 34 in engineers on site
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We send a voice note from the van and watch it become the worksheet on the job, in your format.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Send a voice note.

Write worksheets like this, or need the engineer's notes to land somewhere that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing