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on site

The van check, logged before the first job.

Each morning the field service engineer walks round the van and sends the check as a WhatsApp voice note. Every item is logged against the van in the fleet workbook, defects are emailed to the fleet manager, and your van check policy answers whether it can still go out.

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how it runs
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how it runs

Behind the van check.

Lewis sends one voice note walking round LR21 HVN at 07:32. This is what happens before he sets off.

01

Logged against the van

The note is transcribed and each item logged on the van's row in the fleet workbook, defects flagged.

Every item, on the van's row

01 / 03
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before and after

The same van check, two ways.

Lewis's check on LR21 HVN at 07:32, from the walk round to the defects with Rachel.

  1. The check

    Without Centrus: A paper sheet in the glovebox

    With Centrus: One voice note walking round the van

  2. The record

    Without Centrus: Filed weeks later, if at all

    With Centrus: Each item logged against LR21 HVN

  3. Defects

    Without Centrus: Mentioned to fleet when someone remembers

    With Centrus: Emailed to Rachel before the van leaves

  4. Can I drive it?

    Without Centrus: A call to the office, or a guess

    With Centrus: Answered from your van check policy

keep going

More in engineers on site.

The site brief the night before, the manual on site, the worksheet from the van.

All 34 in engineers on site

questions

Questions about van checks

No. They walk round the van and say each item in a WhatsApp voice note. Centrus writes it up against the van, so the check takes as long as the walk round and nobody types it in later.

In the fleet workbook you already keep in SharePoint, OneDrive or Google Drive, on the van's row with the date and the engineer. Nothing moves to a new system, and the workbook stays the record.

Your fleet manager, by email, with the van, the defect and who found it. Add a rule in a sentence in Agent Builder, such as texting the engineering manager when a defect takes a van off the road.

It answers from your own van check policy and names it, so the engineer gets your rule, not a guess. If the policy doesn't cover a defect, it says so and the decision stays with the fleet manager.
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Daily van check from a WhatsApp voice note" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Bring a real question.

Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing