Automation

on site

The part has landed, the engineer is told.

When a PO is marked received in BigChange, an agent finds the job and the engineer on it, and tells them on WhatsApp what has come in and where to collect it. Describe it once in Agent Builder, and field service return visits are booked when the part lands, not when someone remembers.

Book a demoSee how it runs
how it runs
Built once in Agent Builder, then runs on its own.

how it runs

From a sentence to the return visit.

Sam was told his fan motor was in at 10:20 on Fri 16/10. This is the agent described and tested, and Megan booking him back to fit it.

01

Describe it

Say what to watch for, who to tell and what to say. Agent Builder plans it: when BigChange marks a PO received, tell the engineer.

One sentence to describe it

01 / 03
Book a demoSee the before and afterSee how agents work

before and after

The same part on order, two ways.

The extract fan motor for Riverside Care's kitchen on PO-2464, from the delivery at 10:20 on Fri 16/10 to the return visit booked.

  1. The delivery

    Without Centrus: Left in the parts cage, unnoticed

    With Centrus: Marked received, and the agent runs

  2. The engineer

    Without Centrus: Finds out when he next calls in

    With Centrus: Told on WhatsApp, with the job and the PO

  3. The return visit

    Without Centrus: Booked when someone remembers

    With Centrus: Booked the same morning for Wed 21/10

  4. The job

    Without Centrus: Sits on hold with nobody chasing it

    With Centrus: Back in the diary with the part ready

keep going

More in engineers on site.

The site brief the night before, the manual on site, the worksheet from the van.

All 34 in engineers on site
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Tell the engineer when their part has arrived" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Watch it run once.

Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing