scheduling
Ask who is on a field service round and whether anyone is overbooked. Centrus reads the day's schedules in Simpro, lists each engineer's visits and booked hours, and names anyone over the limit before the round starts.
Simprohow it runs
Rachel asks on Monday who is on Thursday's Halden PPM round. This is what happens between her question and Tom knowing where the test key is.
01
Thursday's schedules are read from Simpro. Sam's three visits come to 9.5 hours, and Tannery Court tips him over.
Spotted before the day
02
Rachel asks for Tannery Court to go to Tom. It's rescheduled for 14:00, leaving Sam on 7.5 hours and Tom on 8.
Nobody over eight hours
03
Tom gets Tannery Court on WhatsApp. His question about the test key is answered from the job.
No call back to the office
01
Hours added up
Thursday's schedules are read from Simpro. Sam's three visits come to 9.5 hours, and Tannery Court tips him over.
Spotted before the day
before and after
Thursday's Halden PPM round, five visits across Kingsway Court, Elm House and Tannery Court, checked on Monday.
Who is on it
Without Centrus: Simpro's planner filtered engineer by engineer
With Centrus: Named in one answer, with each visit
Booked hours
Without Centrus: Added up on a calculator, if at all
With Centrus: Sam's 9.5 hours flagged on Monday
Fixing it
Without Centrus: Found on Thursday when Sam runs late
With Centrus: Tannery Court moved to Tom from the chat
Tom
Without Centrus: Rings in on the day to ask about the key
With Centrus: Asks on WhatsApp and has the answer
keep going
Visits confirmed, each day on WhatsApp, customers texted on the way.
Centrus AIin the 30 minutes
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