new work
When a client cancels a work order, adds a note or changes its status on Ostara, an agent finds the matching job in your job system and makes the same change. Your field service office and engineers see what the client sees, without logging in to the portal.
BigChangehow it runs
Describe the agent once in Agent Builder, watch it work on a real work order, then switch it on.
01
Say which Ostara changes to copy, such as cancellations, notes and status. Agent Builder plans the steps from the portal to the matching job.
One sentence to describe it
02
A test run reads a real note from Brookfield FM on Ostara, finds the matching job and adds the note, word for word.
Tested on a real work order
03
Sam asks on WhatsApp before he goes in and gets the client's note from the job, without the portal.
No second login
Describe the automation you need. I will add nodes and wire the canvas.
Describe the workflow you want to build…
01
Describe it
Say which Ostara changes to copy, such as cancellations, notes and status. Agent Builder plans the steps from the portal to the matching job.
One sentence to describe it
Describe the automation you need. I will add nodes and wire the canvas.
Describe the workflow you want to build…
before and after
Brookfield FM's changes on Ostara on Tuesday, two notes and a cancellation at 13:05, followed to the jobs and the engineer.
When it changes
Without Centrus: Seen when someone next logs in to the portal
With Centrus: Read when Brookfield FM saves it
The cancelled job
Without Centrus: Still booked in the job system for Thursday
With Centrus: Cancelled on the job, with the client's reason
Client notes
Without Centrus: Left on the portal, where the van can't see them
With Centrus: Put on the matching job, word for word
The engineer
Without Centrus: Finds the loading bay note when security sends him round
With Centrus: Reads it on WhatsApp before he goes in
keep going
Enquiries, portal tickets and emails turned into booked jobs.
Centrus AIin the 30 minutes
Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing
