new work
A visitor taps Book a visit on your website. Front Desk checks the address is in the area your field service team covers, takes the problem, the day that suits and a number, and passes the request to the desk to book in the morning.
Your websitehow it runs
Mr Ahmed asks for a visit on Wednesday evening. This is what the assistant tells him that night, and how the visit is booked on Thursday.
01
Still on the site, he asks what to do about the leak and what it costs. Both answers come from your own documents.
Your own advice, not a guess
02
At 08:14 Megan asks once. Sam is booked at 11:00, inside the morning Mr Ahmed asked for.
No phone tag to find a slot
03
The booking is texted from your number. His reply about the airing cupboard goes straight on the job.
His reply kept on the job
01
Until the visit
Still on the site, he asks what to do about the leak and what it costs. Both answers come from your own documents.
Your own advice, not a guess
before and after
Mr Ahmed asks for a visit to a leaking cylinder at 14 Curlew Way at 17:45 on Wednesday, followed to Sam at his door.
When he asks
Without Centrus: A contact form, or the phone ringing out after 17:00
With Centrus: Book a visit on the website, area checked as he asks
Overnight
Without Centrus: Nobody to tell him what to do about the leak
With Centrus: Told to turn off the cold feed, from your own advice
Booking it
Without Centrus: Rung back to find a slot, if he picks up
With Centrus: Booked for Sam at 11:00 from one message
On the day
Without Centrus: Sam asks at the door where the cylinder is
With Centrus: His airing cupboard note is on the job
keep going
Enquiries, portal tickets and emails turned into booked jobs.
Centrus AIin the 30 minutes
Found what your customers ask, or do they ask something that isn't on the list? Bring the questions you hear most, and we will show Front Desk on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing
