01
The new version
Marie saves variation 2 to the folder. After the next re-sync, Megan's question is answered from it.
No upload to keep it current
Teams, the morning after a change
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Centrus AIChatAboutTue 06/10
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Contract answers, as current as the folder.
For a field service contract, point Train at its folder in SharePoint, Dropbox or a Teams channel and give it the contract's tag. New and changed documents are picked up on each re-sync, so the people on that contract are answered from the current version, with the document named.
Centrus chat, on the service desk
MEMegan EllisService desk
Today
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- who asks
- Operations and planning
- works with
SharePointTeams
Dropbox- how it runs
- Asked in chat, on WhatsApp or in Teams.
how it runs
What the sync keeps current.
Marie looks after the Halden Housing contract folder in SharePoint. This is what the desk, an engineer and the account manager see as it changes in the week of Mon 05/10.
01
The new version, answered
Marie saves variation 2 to the folder. After the next re-sync, Megan's question is answered from it.
No upload to keep it current
Works with SharePoint, Dropbox, Teams02
Kept to its tag
Dylan asks about the new Saturday rates. The folder is kept to the account team, so they aren't shared.
Rates stay with the account team
Works with WhatsApp03
A Teams channel, too
Sarah asks for Halden's new out-of-hours number. It comes from a file posted in the Halden Housing channel.
Channel files answered too
Works with Teams, Word
Teams, the morning after a change
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before and after
The same contract, two ways.
Halden Housing's contract folder in SharePoint, from Marie's variation on Mon 05/10 to the desk's next question.
The folder
Without Centrus: Uploaded by hand once, then left to go stale
With Centrus: Synced to the Halden Housing tag on an interval
A variation
Without Centrus: Saved to SharePoint, while answers quote the old one
With Centrus: Picked up on the next re-sync, with no upload
Who can ask
Without Centrus: Anyone with the link opens the whole folder
With Centrus: Only the people who hold the Halden Housing tag
The answer
Without Centrus: Whoever remembers the contract, from memory
With Centrus: From the current version, with the document named
Other ways people ask
- “Keep the Harlow Retail Park folder in Dropbox synced to its tag.”
keep going
More in team and knowledge.
Your best people's answers, available to everyone.
- Past rulings, looked up not re-arguedAsk how it was ruled last time. New questions go to the manager once, and the answer is logged for everyone.AskWorks with Word, SharePoint, OneDrive, Google Drive, WhatsApp
- Policy changes, briefed in three linesThe new version is compared with the old, and what changed goes to every engineer on WhatsApp.AskWorks with Word, SharePoint, OneDrive, Google Drive, WhatsApp
- Approved leave added to the diaryNobody re-keys leave into the job system, so nobody gets booked while they're off.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Excel
- Engineer tickets expiring, emailed to each managerCourses are booked before tickets lapse and engineers are stood down.AutomationWorks with Outlook, Gmail, Excel, Google Sheets
- Find RAMS and site notes without a job systemTeams without a job system find RAMS, certificates and site notes in one question. Site knowledge stops living in one person's inbox.AskWorks with Outlook, OneDrive, WhatsApp
- House rules every answer followsSet once, for the whole business or one team.AskWorks with WhatsApp, Teams
Centrus AIin the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Keep a contract folder synced to its tag" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing