Ask

scheduling

Who holds the ticket, and who is free.

Ask who can go on a field service job that needs a ticket. Centrus checks the skills matrix for the ticket and its expiry date, then the diary in your job system. It names who can go and why the others can't, and books them in when you say so.

Book a demoSee how it runs
how it runs
Asked in chat, on WhatsApp or in Teams.

how it runs

Behind the question.

Matt asks on Teams who can do Thursday's EICR at Northgate Offices. This is what happens between his question and Priya arriving on site.

01

Tickets checked

The skills matrix gives who holds the 18th Edition and when it runs out. The diaries give who is free on Thursday.

Expired tickets caught first

01 / 03
Book a demoSee the before and afterSee how chat works

before and after

The same EICR, two ways.

Northgate Offices needs an EICR on Thursday by an engineer with an in-date 18th Edition.

  1. Who holds it

    Without Centrus: The skills spreadsheet opened and scrolled

    With Centrus: Read from the matrix with each expiry date

  2. Out of date

    Without Centrus: An expired ticket spotted on site, if at all

    With Centrus: Sam's lapsed ticket ruled out before booking

  3. Who is free

    Without Centrus: Each diary checked against the list

    With Centrus: Thursday's diaries checked in the same answer

  4. The engineer

    Without Centrus: Rung with the details and the client's asks

    With Centrus: Sent the job and the client's asks on WhatsApp

keep going

More in scheduling and dispatch.

Visits confirmed, each day on WhatsApp, customers texted on the way.

All 30 in scheduling and dispatch

questions

Questions about skills and tickets

From your skills matrix, synced from SharePoint, OneDrive, Google Drive or Dropbox, or from the engineer records in your job system. It reads each ticket's expiry date, so someone whose card ran out last month is never put forward.

No. It names who can go and why the others can't, then waits. The job is only booked when the person asking says so, and in BigChange each action can be allowed or blocked by role.

Train re-syncs the folder on the interval you choose, from every hour to every 48 hours, so an updated matrix is picked up on the next sync. Each answer names the matrix it used, so anyone can check it.

Yes. Ask for IPAF and asbestos awareness together, or a CSCS card and a gas ticket, and it only names engineers who hold every one in date and are free at the time you asked for.
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Who holds the ticket and is free" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Bring a real question.

Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing