Automation

paperwork

Induction checked, before they travel.

When a field service engineer is allocated to a site that needs an induction, an agent checks their CSCS card and site induction in BigChange. If either has lapsed, it emails the desk from Outlook so the job can be moved before anyone sets off.

how it runs
Built once in Agent Builder, then runs on its own.

how it runs

Describe it once, checked on allocation.

Describe the check in Agent Builder, test it on one allocation, then let it run each time an engineer is allocated.

01

Describe it

Say which sites need an induction, what to check and who to email. Agent Builder plans the steps.

One sentence to describe it

01 / 03

before and after

The same allocation, two ways.

Tom allocated to Merchant House at 08:40 on Mon 19/10, with his site induction already expired.

  1. The check

    Without Centrus: Found when Tom is turned away at the gate

    With Centrus: Checked in BigChange when the job is allocated

  2. His induction

    Without Centrus: Assumed still current from last year

    With Centrus: Expired 30/09/2026, read from his record

  3. The desk

    Without Centrus: Rachel hears when the visit is lost

    With Centrus: Emailed at 08:40, before Tom travels

  4. The visit

    Without Centrus: Lost, and booked again the next week

    With Centrus: Moved to Priya, inducted in June

Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Site induction and card checks before allocation" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Watch it run once.

Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing