BigChange
Joblogic
Simpro
SharePoint
WhatsApp
01
None on the van
Rachel asks how many are on Priya's van and at the depot. Both are empty, and the job needs 2.
Checked before anyone drives
Centrus chat, with operations
RMRachel MooreOperations
Today
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Ask
on site
Named from the plate, before you order.
On site, the field service engineer sends a photo of the rating plate on WhatsApp. Centrus reads the model against your data sheet, checks the van and the depot, and names the part. If it is not in stock, the office can raise the PO from the same details.
WhatsApp, a photo of the plate
Centrus AIonlineToday
Message
how it runs
From the plate to the counter.
Priya photographed the radiator plate at Elm House at 11:40 on Fri 16/10. This is the stock check, the PO to CEF, and the collection details back on WhatsApp.
01
None on the van
Rachel asks how many are on Priya's van and at the depot. Both are empty, and the job needs 2.
Checked before anyone drives
Works with BigChange, Joblogic, Simpro02
Ordered from CEF
She asks for them to be ordered. PO-2465 is priced at £28.40 + VAT and emailed to CEF.
Under £250, so it goes
Works with BigChange, Joblogic, Simpro, Outlook, Gmail03
Ready to collect
Priya asks if it has gone. PO-2465 is with CEF in Harlow, £28.40 + VAT, for collection today.
The PO number on WhatsApp
Works with WhatsApp, BigChange, Joblogic, Simpro
Centrus chat, with operations
RMRachel MooreOperations
Today
Type a message…
01 / 03
01 / 03
before and after
The same plate, two ways.
Priya at the Elm House radiator at 11:40 on Fri 16/10, from the plate to collecting two valves from CEF.
The plate
Without Centrus: Read aloud to the office, down a noisy line
With Centrus: Photographed, and matched to the data sheet
The part
Without Centrus: A guess at the size, then a return trip
With Centrus: Danfoss RA-N 15mm, named from the sheet
The stock
Without Centrus: A drive to the depot to find the shelf empty
With Centrus: None on the van, and none at the depot
The order
Without Centrus: Phoned through, with the price to be checked
With Centrus: PO-2465, £28.40 + VAT, emailed to CEF
keep going
More in engineers on site.
The site brief the night before, the manual on site, the worksheet from the van.
- Tomorrow's jobs and the site briefThe night before, the engineer asks on WhatsApp. The jobs, keysafe, parking and the last three visits come back.AskWorks with BigChange, Joblogic, Simpro, Excel, Word, SharePoint, OneDrive, Google Drive, WhatsApp, Dropbox
- Fault codes and the fix, on siteSend the code from the boiler. The checks come back from the manufacturer manual, and Centrus looks for the part on the van.AskWorks with BigChange, Joblogic, Simpro, SharePoint, OneDrive, Google Drive, WhatsApp, Dropbox
- Purchase orders raised from the vanAsk for the part on WhatsApp. Under your limit it goes to the supplier, and anything over is approved by email first.AskWorks with BigChange, Joblogic, Simpro, Excel, SharePoint, OneDrive, Google Drive, WhatsApp, Xero
- Worksheets from a voice noteOne voice note from the van. The worksheet is written in your format, and Centrus asks for anything missing.AskWorks with BigChange, Joblogic, Simpro, WhatsApp
- Daily van check from a WhatsApp voice noteThe checklist in a voice note, and defects to the fleet manager.AskWorks with Excel, SharePoint, OneDrive, Google Drive, WhatsApp
- Add parts from the van onto the jobParts used on site are billed, and the van stock count stays right.AskWorks with BigChange, WhatsApp
Centrus AIin the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Identify the part from a photo of the data plate" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing