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scheduling

The visit booked, while they're on the phone.

Book a field service visit by describing it in chat: the job, the day, the engineer and the ticket it needs. Centrus checks the engineer's ticket and diary in Joblogic, adds the visit to the job and confirms the visit reference.

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how it runs
Asked in chat, on WhatsApp or in Teams.

how it runs

Behind the booking.

Megan books Lewis onto a Riverside Care fire alarm fault while Helen Ward is on the phone. This is what happens between her message and Lewis arriving on Thursday.

01

Checked first

Lewis's fire alarm ticket is read from Joblogic, then Thursday's diary: free until Merchant House at 10:00.

No visit without the ticket

01 / 03
Book a demoSee the before and afterSee how chat works

before and after

The same visit, two ways.

Helen Ward rings at 14:05 on Monday to book the zone 2 fire alarm fault at Riverside Care.

  1. The ticket

    Without Centrus: Checked in a spreadsheet while she waits

    With Centrus: Read from Lewis's record in the same answer

  2. The diary

    Without Centrus: Joblogic's planner opened and scrolled

    With Centrus: Thursday checked before the visit is added

  3. Adding it

    Without Centrus: Typed into the job after the call

    With Centrus: Added while Helen's still on the line

  4. Lewis

    Without Centrus: Rings in to ask where he's going

    With Centrus: Asks on WhatsApp and gets the access too

keep going

More in scheduling and dispatch.

Visits confirmed, each day on WhatsApp, customers texted on the way.

All 30 in scheduling and dispatch
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Create a Joblogic visit from a message" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Bring a real question.

Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing