Automation

scheduling

Every reactive van, checked against its job.

Through the day an agent compares each reactive van's live position in BigChange with the field service job it's booked on. When a van sits idle or hasn't reached a job, operations is emailed with the engineer, the job and where the van is.

how it runs
Built once in Agent Builder, then runs on its own.

how it runs

Built once, checked all day.

Describe the check once in Agent Builder, test it on a real afternoon's vans, then let it run every 15 minutes.

01

Describe it

Ask Agent Builder to compare each van's position in BigChange with its job every 15 minutes and email operations when one sits idle.

One sentence to describe it

01 / 03

before and after

The same stopped van, two ways.

Lewis's van stops on Fifth Avenue at 09:50 on Friday, with Flat 8 at Kingsway Court booked for 10:00.

  1. Spotting it

    Without Centrus: Seen on the tracker map, if someone looks

    With Centrus: Flagged on the 10:15 check against his job

  2. Operations

    Without Centrus: Finds out when Halden Housing chases

    With Centrus: Emailed the van, where it is and the job

  3. Covering it

    Without Centrus: Diaries checked, then the job moved by hand

    With Centrus: Moved to Sam from one email reply

  4. The client

    Without Centrus: Rings in to ask where the engineer is

    With Centrus: Told the new time before they ask

Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Reactive vans checked against live GPS" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Watch it run once.

Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing