Automation

new work

Same leak, twice. Flagged for the desk.

When a field service job is raised in BigChange, an agent looks for an open job at the same site in the last 14 days. If the fault looks like a repeat, the desk gets both references by email, and the second job is left unscheduled.

Book a demoSee how it runs
how it runs
Built once in Agent Builder, then runs on its own.

how it runs

From one sentence to one job booked.

Describe the check once in Agent Builder, watch it catch the Unit 6 leak, then leave the duplicate off the board.

01

Describe it

Say what to compare on a new job and who to email. Agent Builder plans the BigChange lookup and the Outlook email.

One sentence to describe it

01 / 03
Book a demoSee the before and afterSee how agents work

before and after

The same leak, two ways.

At 10:40 on Wednesday the desk raises a leaking pipe at Unit 6, Harlow Retail Park, the same morning as JOB/90513.

  1. The second job

    Without Centrus: Raised and booked, and a second van goes out

    With Centrus: Flagged against JOB/90513 before anyone is booked

  2. The match

    Without Centrus: Found only if someone remembers the 09:15 job

    With Centrus: Same site and the same leak, both references

  3. Who hears

    Without Centrus: Whoever next opens the job board

    With Centrus: Megan emailed, with both job numbers

  4. What gets booked

    Without Centrus: Two engineers for one leaking pipe

    With Centrus: JOB/90529 noted and left unscheduled

keep going

More in new work coming in.

Enquiries, portal tickets and emails turned into booked jobs.

All 35 in new work coming in
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Duplicate job check when a new job is raised" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Watch it run once.

Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing