on site
Before opening a pump well or a machine room on a field service job, the engineer asks on WhatsApp what failed last time, which parts went in and what the site notes say about entry. Centrus reads the site's history and notes live in BigChange, so the visit starts prepared.
Centrus AIonlinehow it runs
Priya read the well's history at 08:40. This is the afternoon before, when the confined space was spotted and Sam sent with her, and the visit written up after.
01
Matt asks if tomorrow's jobs need confined space entry. The jobs and site notes are read: one, and Priya's alone.
Flagged before anyone travels
02
Matt asks for Sam to go with her. An agent adds him to the job and sends him the visit on WhatsApp.
Two people booked, not one
03
Priya's voice note after the visit becomes the worksheet on the job, so the next visit reads what she found.
Next visit's history, today
01
Spotted the day before
Matt asks if tomorrow's jobs need confined space entry. The jobs and site notes are read: one, and Priya's alone.
Flagged before anyone travels
before and after
Priya at the Kingsway Court sump pump at 08:40 on Wed 14/10, from the history to the lid back on.
Last time
Without Centrus: Whoever did the last visit, if they pick up
With Centrus: The float switch Dylan replaced on Fri 12/06
The well
Without Centrus: Found to be a confined space on arrival
With Centrus: Two-person entry, from the site notes
Second person
Without Centrus: Waiting at the lid for someone to join
With Centrus: Sam booked with her the day before
Next time
Without Centrus: The fix in her head, not on the job
With Centrus: Written on the job from her voice note
keep going
The site brief the night before, the manual on site, the worksheet from the van.
Centrus AIin the 30 minutes
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