scheduling
Ask what's unscheduled across your field service contracts and who owns it. Centrus counts the unscheduled jobs in BigChange by contract and job type, finds the oldest job in each pile and the person who owns the contract, and answers in chat.
BigChangehow it runs
Dan asks at 08:30 on Monday what's unscheduled and who owns it. This is what happens between his question and each owner getting their pile every Monday.
01
41 unscheduled jobs are read from BigChange and split by contract and job type, each with its owner and oldest job.
Every job counted
02
Dan asks for it in a workbook. Sarah's tab has 23 jobs and Marie's 18, each sorted oldest first.
Ready for the meeting
03
An Agent Builder agent sends Sarah and Marie the same workbook each Monday, with the change since last week.
Nobody asks for the numbers
01
Counted by contract
41 unscheduled jobs are read from BigChange and split by contract and job type, each with its owner and oldest job.
Every job counted
before and after
41 unscheduled jobs across five contracts on Monday morning, before the 09:00 operations meeting.
Counting it
Without Centrus: An export from BigChange, filtered by hand
With Centrus: Counted by contract and job type in chat
The oldest job
Without Centrus: Found by sorting, if anyone sorts
With Centrus: Named for every pile, from 21/09
Who owns it
Without Centrus: Argued about in the meeting
With Centrus: Sarah or Marie, beside every pile
Next Monday
Without Centrus: Someone builds the same export again
With Centrus: Emailed to both owners at 07:30
keep going
Visits confirmed, each day on WhatsApp, customers texted on the way.
Centrus AIin the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing
