01
Who's replied
Kate asks if any of the three have replied. Centrus searches the accounts inbox and finds Paul Grant's answer.
Replies checked before the chase
finance
Ask for the aged debt and Centrus reads every open invoice in Xero, sorts them by client into current, 30, 60 and 90 days, and answers with the Excel workbook. For a field service finance team, credit control starts with the sheet built.
how it runs
Kate built the sheet at 08:40 on Mon 26/10, before the 09:30 credit control meeting. This is what came next.
01
Kate asks if any of the three have replied. Centrus searches the accounts inbox and finds Paul Grant's answer.
Replies checked before the chase
02
Dan asks on Teams what City Medical owes. Centrus lists the two invoices behind the £3,240, with their ages.
Every figure traced to an invoice
03
Kate saves it as an agent in Agent Builder. From Mon 02/11 the workbook is in her and Dan's inbox at 08:00.
Built before anyone asks
01
Who's replied
Kate asks if any of the three have replied. Centrus searches the accounts inbox and finds Paul Grant's answer.
Replies checked before the chase
before and after
Kate's sheet for the 09:30 credit control meeting on Mon 26/10, with £6,520 over 30 days.
The figures
Without Centrus: Exported from Xero and pasted into last week's sheet
With Centrus: Read live from Xero into a new workbook
By age
Without Centrus: Sorted into 30, 60 and 90 days by formula
With Centrus: Bucketed by client and age in the reply
Who replied
Without Centrus: Found by searching the inbox client by client
With Centrus: Paul Grant's reply found in the accounts inbox
In the meeting
Without Centrus: Dan's question waits until someone checks Xero
With Centrus: Answered on Teams with the invoices behind it
keep going
Invoices chased, matched, checked against the contract and sent.
in the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
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