Ask

finance

On stop? Checked before the quote goes.

Field service account managers can ask on WhatsApp before a quote goes out. Centrus reads the aged debt and the account, says whether they're on stop and what's owed against the limit, and holds the quote on the job if you ask.

how it runs
Asked in chat, on WhatsApp or in Teams.

how it runs

Behind the on-stop check.

Sarah's quote to City Medical is held at 11:30. This is what finance sees next, and what happens when the account clears.

01

Every account on stop

Finance asks who's on stop with work open. Centrus reads the aged debt live and finds a visit still booked.

The visit found, not just the quote

01 / 03

before and after

The same account on stop, two ways.

City Medical, £3,240 owed against a £2,500 limit on Mon 26/10, with a quote ready to send.

  1. The quote

    Without Centrus: Sent, because nobody checked the aged debt

    With Centrus: Checked on WhatsApp before it goes

  2. The booked visit

    Without Centrus: Attended, adding to what's owed

    With Centrus: Found and held until the account clears

  3. Accounts

    Without Centrus: Find out at the month-end review

    With Centrus: Told when the quote is held

  4. When they pay

    Without Centrus: The quote waits until someone remembers

    With Centrus: Released once they're under the limit

questions

Questions about the on-stop check

From the systems you already keep it in: the account in BigChange, Joblogic or Simpro, and the aged debt and credit limit in Xero or Sage Intacct. Centrus reads them live when someone asks, so the answer is today's position, not last week's report.

Anyone you give access to, on WhatsApp, Teams or the web app. Account managers can ask before a quote goes, and the service desk before a visit is booked. Access is set per person, so the figures stay with the people you choose.

No. Finance decides who is on stop, in your own systems. Centrus reads that decision, answers anyone who asks, and holds a quote or a visit on the job when they say so.

Ask whether they've paid and Centrus reads the payment and the balance against the limit. Say release it, and the quote and any held visits go back on, with the account manager told the quote is ready to send.

Yes. An Agent Builder agent can check the account whenever a quote is ready to send, and hold it with a note for finance if the client is on stop, so nobody has to remember to ask.
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "On stop? Checked before the quote goes" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Bring a real question.

Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing