01
Open on his phone
Sam asks if the file just sent is the one for Monday. Rev C comes back in the thread as a PDF.
Opened from the thread
WhatsApp, on Sam's phone
Centrus AIonlineToday
Message
Ask
on site
Sent to their phone, on WhatsApp.
For a UK field service team, the office asks for a document to go to an engineer. Centrus finds the current file in your folders and sends it on WhatsApp, where they will open it on site. The signed copy in the folder is the one that goes.
Centrus chat, on the service desk
MEMegan EllisService desk
Today
Type a message…
- works with
SharePoint
OneDrive
WhatsApp- how it runs
- Asked in chat, on WhatsApp or in Teams.
how it runs
On the phone, then used.
Megan sent Sam the Latham Street RAMS at 16:10 on Fri 16/10. This is the PDF on his phone, the soffit control from it, and Marie checking he has rev C.
01
Open on his phone
Sam asks if the file just sent is the one for Monday. Rev C comes back in the thread as a PDF.
Opened from the thread
Works with WhatsApp, SharePoint, OneDrive02
Answered from the file
He asks about the soffits. The control is quoted from rev C: not drilled or cut, trim fixed from above.
The signed wording, on site
Works with WhatsApp, SharePoint, OneDrive03
Marie checks the copy
Marie asks if Sam has the current RAMS. Rev C, signed today, was sent on WhatsApp at 16:10.
The signed copy, confirmed
Works with Teams, SharePoint, OneDrive
WhatsApp, on Sam's phone
Centrus AIonlineToday
Message
01 / 03
Centrus AIonline01 / 03
before and after
The same RAMS, two ways.
Megan sending Sam the Latham Street RAMS at 16:10 on Fri 16/10, for Monday's roof work.
The send
Without Centrus: Emailed, and still unopened on Monday
With Centrus: Sent on WhatsApp at 16:10
The version
Without Centrus: Whichever PDF was last in his downloads
With Centrus: Rev C, signed on 16/10
On site
Without Centrus: A call to ask what the soffits need
With Centrus: Quoted from the file, on his phone
The check
Without Centrus: Marie asks Sam, and he is not sure
With Centrus: She asks Centrus, and it is rev C
keep going
More in engineers on site.
The site brief the night before, the manual on site, the worksheet from the van.
- Tomorrow's jobs and the site briefThe night before, the engineer asks on WhatsApp. The jobs, keysafe, parking and the last three visits come back.AskWorks with BigChange, Joblogic, Simpro, Excel, Word, SharePoint, OneDrive, Google Drive, WhatsApp, Dropbox
- Fault codes and the fix, on siteSend the code from the boiler. The checks come back from the manufacturer manual, and Centrus looks for the part on the van.AskWorks with BigChange, Joblogic, Simpro, SharePoint, OneDrive, Google Drive, WhatsApp, Dropbox
- Worksheets from a voice noteOne voice note from the van. The worksheet is written in your format, and Centrus asks for anything missing.AskWorks with BigChange, Joblogic, Simpro, WhatsApp
- COSHH and product safety on siteNo guessing on a live site, and the same record of what was checked on every visit.AskWorks with SharePoint, WhatsApp
- Emergency and H&S procedures on demandThe right next step on site, even out of hours when the office phone goes unanswered.AskWorks with SharePoint, WhatsApp
- Instructions in the engineer's own languageThe RAMS in their language, with the hazards intact.AskWorks with SharePoint, OneDrive, WhatsApp
Centrus AIin the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Send a document to an engineer on WhatsApp" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing