01
The desk asks too
A tenant rings to say she smells gas. The desk asks in chat and reads her your gas escape procedure.
The same answer, office and van
Centrus chat, on the service desk
MEMegan EllisService desk
Today
Type a message…
Ask
on site
The emergency procedure, on WhatsApp after hours.
A field service engineer who finds asbestos, smells gas or doesn't trust a ladder setup asks on WhatsApp. Centrus answers from your own H&S procedures, step by step, with the emergency contacts and the document it used, even when the office phone goes unanswered.
WhatsApp, after the office has shut
Centrus AIonlineToday
Message
- works with
SharePoint
WhatsApp- how it runs
- Asked in chat, on WhatsApp or in Teams.
how it runs
One procedure, van and desk.
Sam's question at 18:40 got your asbestos procedure. This is the desk asking the same way, and what happens once a hazard is reported.
01
The desk asks too
A tenant rings to say she smells gas. The desk asks in chat and reads her your gas escape procedure.
The same answer, office and van
Works with SharePoint, OneDrive, Google Drive, Dropbox02
Reported to H&S
When a hazard is reported, an agent adds it to your H&S register and emails the H&S lead.
With H&S the same evening
Works with SharePoint, OneDrive, Google Drive, Outlook, Gmail03
Every hazard, one list
The H&S lead asks on Teams what was reported this week. The register is read live, site by site.
One question, every report
Works with Teams, SharePoint, OneDrive, Google Drive
Centrus chat, on the service desk
MEMegan EllisService desk
Today
Type a message…
01 / 03
01 / 03
before and after
The same asbestos find, two ways.
Sam in the loft at Flat 9, Weavers Court at 18:40 on Wed 14/10, after the office has shut.
What to do
Without Centrus: The office phone rings out, so he guesses
With Centrus: Your asbestos procedure, step by step on WhatsApp
Who to ring
Without Centrus: Rachel's number hunted for in old texts
With Centrus: Rachel's mobile, from the procedure
The rest of the job
Without Centrus: Packed up, or carried on without asking
With Centrus: The kitchen finished, the loft left shut
Reporting it
Without Centrus: Mentioned to Rachel the next morning
With Centrus: Logged and emailed to Rachel that evening
keep going
More in engineers on site.
The site brief the night before, the manual on site, the worksheet from the van.
- Lone worker check-ins chased when missedNobody goes unchecked on a lone job.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, WhatsApp
- Procedures, policies and site drawingsLone working, expenses or the plant room drawing, answered on WhatsApp from your SOPs, handbook and job folders.AskWorks with SharePoint, OneDrive, Google Drive, WhatsApp, Dropbox
- Tomorrow's jobs and the site briefThe night before, the engineer asks on WhatsApp. The jobs, keysafe, parking and the last three visits come back.AskWorks with BigChange, Joblogic, Simpro, Excel, Word, SharePoint, OneDrive, Google Drive, WhatsApp, Dropbox
- Fault codes and the fix, on siteSend the code from the boiler. The checks come back from the manufacturer manual, and Centrus looks for the part on the van.AskWorks with BigChange, Joblogic, Simpro, SharePoint, OneDrive, Google Drive, WhatsApp, Dropbox
- COSHH and product safety on siteNo guessing on a live site, and the same record of what was checked on every visit.AskWorks with SharePoint, WhatsApp
- Instructions in the engineer's own languageThe RAMS in their language, with the hazards intact.AskWorks with SharePoint, OneDrive, WhatsApp
Centrus AIin the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Emergency and H&S procedures on demand" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing