01
Role not listed
A visitor asks about quantity surveyors. It is not a listed role, and the answer says so.
Nothing promised
Ridgeway's website, the same evening
RRidgewayWebsite assistant
Today, 21:05
Type your message…
Front Desk
team
Careers on your site, answered and listed.
Someone asks on your website whether your field service team has a role open. Front Desk answers from the careers information you uploaded, takes their name, trade and a number for HR, and does not offer a role that is not listed.
Ridgeway's website, after the office closes
RRidgewayWebsite assistant
Today, 19:40
Type your message…
- works with
Your website- how it runs
- Answered on your website or your phone line.
how it runs
From the website to HR.
Owen Clarke asks on Ridgeway's website at 19:40 on Thu 08/10. This is what someone hears when the role is not listed, what Claire reads and where Owen ends up.
01
When the role is not listed
A visitor asks about quantity surveyors. It is not a listed role, and the answer says so.
Nothing promised
Works with Your website02
The same list, in HR
Claire asks on Teams which apprentice places are open. It is the list the website gives out.
One list, site and office
Works with Teams, OneDrive, SharePoint, Google Drive, Dropbox03
Onto the applicants list
Claire asks in chat to add Owen's enquiry. It is read from the inbox and added to the list.
Nothing typed in from the email
Works with Outlook, Gmail, Excel, Google Sheets
Ridgeway's website, the same evening
RRidgewayWebsite assistant
Today, 21:05
Type your message…
01 / 03
01 / 03
before and after
The same careers question, two ways.
Owen Clarke asking on Ridgeway's website at 19:40 on Thu 08/10 about an apprentice electrician place.
The question
Without Centrus: A contact form, read when HR gets in
With Centrus: Answered that evening from Careers 2026
A role not listed
Without Centrus: A hopeful reply someone has to correct
With Centrus: Told plainly the role is not listed
His details
Without Centrus: A name in an email, then a call for the rest
With Centrus: Name, trade and number, passed to Claire
The list
Without Centrus: Typed in when Claire finds the email
With Centrus: Added to the applicants list from the enquiry
keep going
More in team and knowledge.
Your best people's answers, available to everyone.
- New starters, useful from day oneA no-show, the right form, whether to charge, a day off. Answered on Teams or WhatsApp from your SOPs and decisions log, without tapping a senior.AskWorks with Word, SharePoint, OneDrive, Google Drive, WhatsApp, Teams
- Every reply, written like your bestWrite the rough version. Centrus rewrites it from the complaints procedure, the job and your best replies, ready to check and send.AskWorks with BigChange, Joblogic, Simpro, Outlook, Gmail, Word, SharePoint, OneDrive, Google Drive
- Policy changes, briefed in three linesThe new version is compared with the old, and what changed goes to every engineer on WhatsApp.AskWorks with Word, SharePoint, OneDrive, Google Drive, WhatsApp
- Log an accident or near miss from siteAccidents are recorded the same day, with the details fresh.AskWorks with Outlook, Gmail, Word, WhatsApp
- Approved leave added to the diaryNobody re-keys leave into the job system, so nobody gets booked while they're off.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Excel
- Check a new starter knows the procedureFive questions from your own SOP.AskWorks with SharePoint, OneDrive, WhatsApp
Centrus AI
in the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Careers questions on your website" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Watch it answer.
Found what your customers ask, or do they ask something that isn't on the list? Bring the questions you hear most, and we will show Front Desk on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing