01
The client told
An agent reads last night's sheets every weekday at 07:00 and emails Paul Grant about the loading door alarm.
Paul knows before he's in
on site
On a field service night clean, the operative ends the shift with one WhatsApp voice note: what was cleaned, any extras found and any key or alarm issues. Centrus writes the visit sheet to OneDrive or the job, with the extras listed apart so they can be priced.
how it runs
Jo filed the Northgate Offices visit sheet at 05:51. This is the client told at 07:00, the extra priced, and the week's issues in one answer.
01
An agent reads last night's sheets every weekday at 07:00 and emails Paul Grant about the loading door alarm.
Paul knows before he's in
02
Sarah asks for the gum on the reception carpet to be priced. It's quoted from your rate card and raised.
Priced the morning it was found
03
Marie asks on Teams for any key or alarm issues this week. Every visit sheet is read live, night by night.
One question, every night
01
The client told
An agent reads last night's sheets every weekday at 07:00 and emails Paul Grant about the loading door alarm.
Paul knows before he's in
before and after
Jo's shift at Northgate Offices on the night of Wed 14/10, from the last floor to Paul's inbox.
The visit sheet
Without Centrus: A paper docket, chased the next morning
With Centrus: One voice note at 05:50, filed in OneDrive
The extra
Without Centrus: The gum mentioned once, then forgotten
With Centrus: Listed apart and quoted on QUO/7570
The alarm
Without Centrus: Heard about when Paul rings the office
With Centrus: Emailed to Paul at 07:00, the door locked
The week
Without Centrus: Rebuilt from dockets when Marie asks
With Centrus: Every key and alarm issue in one answer
keep going
The site brief the night before, the manual on site, the worksheet from the van.
in the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing