Ask

on site

Contact and parking, for the next job.

Between field service jobs, the engineer asks on WhatsApp who is next. Centrus reads the next booked job in BigChange and replies with the site contact, their number and where to park, so he can ring ahead without calling the office.

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who asks
Engineers
how it runs
Asked in chat, on WhatsApp or in Teams.

how it runs

Before he has to ask.

Dylan left Merchant House for 14 Mill Lane at 08:10 on Thu 15/10. This is the contact written on the job, Megan's check, and a Monday job with no mobile.

01

Written on the job

When the job is booked, an agent writes Ms Rowe's number and the parking onto JOB/90264.

On the job before he asks

01 / 03
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before and after

The same next job, two ways.

Dylan leaving Merchant House at 08:10 on Thu 15/10 for Ms Rowe at 14 Mill Lane, from the van to the drive.

  1. The contact

    Without Centrus: A call to the office for a name and number

    With Centrus: Ms Rowe, 07700 900583, from the job

  2. Parking

    Without Centrus: Guessed, then moved on by a warden

    With Centrus: On the drive, the road is permit only

  3. Running late

    Without Centrus: The office rings the customer for him

    With Centrus: He rings Ms Rowe himself, from the van

  4. A gap

    Without Centrus: Found at the door on Monday morning

    With Centrus: JOB/90816 flagged on Friday, no mobile

keep going

More in engineers on site.

The site brief the night before, the manual on site, the worksheet from the van.

All 34 in engineers on site
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Contact and directions for the next job" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Bring a real question.

Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing