scheduling
When a planned clean is set to no access, an agent drafts the client email from their contract wording, waits for approval and sends it from your inbox. The missed visit is logged as chargeable on the field service job, so the revisit isn't lost.
Outlookhow it runs
Describe the notice once in Agent Builder, test it on a real missed visit, then let it run whenever a clean is marked no access.
01
Describe it to Agent Builder: when a clean goes to no access, draft the client email from their contract and send it once approved.
One sentence to describe it
02
A test run on Riverside Care's cancelled clean finds the clause in their contract, drafts the email and holds it for Rachel to approve.
Tested on a real missed visit
03
Kate asks on Teams which missed visits she can charge for. Northgate's is logged, with the clause and the price.
Every chargeable visit kept
Describe the automation you need. I will add nodes and wire the canvas.
Describe the workflow you want to build…
01
Describe it
Describe it to Agent Builder: when a clean goes to no access, draft the client email from their contract and send it once approved.
One sentence to describe it
Describe the automation you need. I will add nodes and wire the canvas.
Describe the workflow you want to build…
before and after
Tom can't get into Northgate's canteen kitchen for the 11:00 extract clean on Friday.
Telling the client
Without Centrus: Left until someone has time to write it
With Centrus: Drafted when Tom sets no access
The wording
Without Centrus: Typed from memory, the clause half quoted
With Centrus: Taken from their own contract, clause 7.2
Sending it
Without Centrus: Sent without a second look, or not at all
With Centrus: Sent from your inbox once Rachel approves
The charge
Without Centrus: Forgotten by the time invoices go out
With Centrus: Logged as chargeable on the job
keep going
Visits confirmed, each day on WhatsApp, customers texted on the way.
Centrus AIin the 30 minutes
Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing
