Automation

new work

The customer emails the code, the engineer already has it.

When a customer emails an access code, a gate or who to ask for before a field service visit, an agent finds their contact in your job system, adds the note and replies to say it's there. Nobody copies it across from the inbox.

Book a demoSee how it runs
how it runs
Built once in Agent Builder, then runs on its own.

how it runs

From one sentence to notes on the contact.

Describe the agent once in Agent Builder, watch it work on a real customer email, then switch it on.

01

Describe it

Say which inbox to watch and what to note on the contact. Agent Builder plans the note in the job system and the reply.

One sentence to describe it

01 / 03
Book a demoSee the before and afterSee how agents work

before and after

The same access email, two ways.

Anna Shaw at Kestrel Dental emails the barrier code at 15:20 on Thursday, followed to Priya at the car park on Friday.

  1. When it lands

    Without Centrus: Read when someone on the desk gets to the inbox

    With Centrus: Read by the agent when it reaches the desk inbox

  2. The note

    Without Centrus: Copied onto the contact by hand, if anyone remembers

    With Centrus: Added to Anna's contact by the agent

  3. Anna

    Without Centrus: Not sure anyone saw it, so she rings to check

    With Centrus: Told by reply that it's on the record

  4. At the barrier

    Without Centrus: Priya rings the office for the code

    With Centrus: Priya has the code before she sets off

keep going

More in new work coming in.

Enquiries, portal tickets and emails turned into booked jobs.

All 35 in new work coming in
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Contact notes added from inbound emails" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Watch it run once.

Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing