Automation

new work

Every enquiry labelled, reactive work first.

Each new email in the shared Gmail enquiries inbox is read, labelled reactive, quote request or supplier, and matched to the site in BigChange. Reactive field service work is forwarded to the desk, so it's seen first and supplier mail stops burying customers.

Book a demoSee how it runs
works with
BigChangeGmail
how it runs
Built once in Agent Builder, then runs on its own.

how it runs

From one sentence to a sorted inbox.

Describe the agent once in Agent Builder, watch it work on a real email, then switch it on.

01

Describe it

Say which labels to use and what goes to the desk. Agent Builder plans labelling in Gmail and matching the site in BigChange.

One sentence to describe it

01 / 03
Book a demoSee the before and afterSee how agents work

before and after

The same morning inbox, two ways.

Paul Grant emails enquiries@ at 07:52 on Friday: no hot water in the 3rd floor kitchen at Northgate Offices.

  1. When it lands

    Without Centrus: Sits between supplier invoices until someone opens it

    With Centrus: Read and labelled Reactive as it arrives

  2. The site

    Without Centrus: Looked up in BigChange by whoever opens it

    With Centrus: Matched to Northgate Offices in BigChange

  3. Who sees it

    Without Centrus: Whoever happens to open the shared inbox

    With Centrus: Forwarded to Megan on the desk

  4. Supplier mail

    Without Centrus: Buries customer emails at the top of the list

    With Centrus: Labelled Supplier and left out of the way

keep going

More in new work coming in.

Enquiries, portal tickets and emails turned into booked jobs.

All 35 in new work coming in
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Enquiry inbox sorted before the desk opens it" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Watch it run once.

Found the agent you need, or doing something that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing