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8 threads since August, read before the call.

Before calling a client back, ask Centrus what they've emailed about their field service work. It searches the shared Outlook inbox for their threads and says what was asked, what was answered and what's still open on either side, so the call starts with the full picture.

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Before and after the call to Helen.

Sarah catches up on Riverside Care at 11:30 on Wednesday. This is the email behind it, the reply she sends, and what's noted once she's rung.

01

The email behind it

Sarah asks what Helen actually asked for. Her 08:40 email is read: Dylan's report on Tuesday night's boiler call-out.

No scrolling through the inbox

01 / 03
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before and after

The same callback, two ways.

Sarah rings Helen Ward at Riverside Care back on Wednesday afternoon, starting from 8 email threads since August.

  1. Before ringing

    Without Centrus: Scroll the inbox and hope nothing's missed

    With Centrus: One question: 8 threads, 2 still open

  2. What's owed

    Without Centrus: The boiler report found when Helen asks again

    With Centrus: Dylan's report flagged as waiting on Ridgeway

  3. The reply

    Without Centrus: Report hunted for, then a new email written

    With Centrus: Sent in Helen's thread, with the PO asked for

  4. After the call

    Without Centrus: What Helen said stays in Sarah's head

    With Centrus: Noted on Riverside Care's record by voice note

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More in new work coming in.

Enquiries, portal tickets and emails turned into booked jobs.

All 35 in new work coming in
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "Catch up on a client's emails before calling back" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

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