01
Signed for on site
Kate asks on Teams if Riverside Care signed for the work. Helen's signature and Lewis's photos are on the job.
The sign-off found, not hunted for
finance
When a client queries a field service invoice, ask Centrus for the evidence. It reads the job behind it in BigChange, with the time on site, the worksheet, the parts and the photos, and drafts your reply in Outlook for you to check.
how it runs
Kate had the evidence for INV-2251 at 10:20 on Wed 28/10. This is how she checked it, replied, and what happened next.
01
Kate asks on Teams if Riverside Care signed for the work. Helen's signature and Lewis's photos are on the job.
The sign-off found, not hunted for
02
Kate asks for her reply to Helen. It's drafted in Outlook with the times and the photos, for her to check.
Checked before it's sent
03
With the query answered, Riverside Care's £645.00 lands on Friday and is recorded against INV-2251.
Payment not held up
01
Signed for on site
Kate asks on Teams if Riverside Care signed for the work. Helen's signature and Lewis's photos are on the job.
The sign-off found, not hunted for
before and after
Helen Ward's query on INV-2251, £645.00 for Riverside Care's plant room lighting, at 09:40 on Wed 28/10.
The evidence
Without Centrus: Worksheet, times and photos found one by one
With Centrus: Read from JOB/90244 in one answer
The hours
Without Centrus: 4 on the worksheet, 5 billed, nobody sure why
With Centrus: 5 hours on site, shown from the job's times
The reply
Without Centrus: Written from scratch, the photos attached later
With Centrus: Drafted in Outlook with the photos attached
The payment
Without Centrus: Held while the query waits for an answer
With Centrus: Paid on Friday, recorded against INV-2251
keep going
Invoices chased, matched, checked against the contract and sent.
in the 30 minutes
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