on site
Leaving the site, the operative sends one WhatsApp voice note: which beds were done, which were too wet and anything found, like fly-tipping. Centrus writes the visit sheet to the job or the OneDrive folder, like any other field service visit, so the contract manager can answer the client.
Centrus AIonlinehow it runs
Ben filed the Riverside Care visit sheet at 15:31. This is bed 5 raised as a revisit, Helen told about the fly-tipping, and the month read back for her.
01
From the visit sheet, an agent raises the bed that was too wet as an unscheduled job for the desk to book.
The revisit raised the same day
02
Sarah asks for Helen to be told about the fly-tipping. It's priced from your rate card and emailed to her.
Priced and told the same day
03
Helen asks what was done this month. Marie asks on Teams and October's visit sheets are read live.
Answered from the sheets
01
Bed 5, raised again
From the visit sheet, an agent raises the bed that was too wet as an unscheduled job for the desk to book.
The revisit raised the same day
before and after
Ben at Riverside Care at 15:30 on Wed 14/10, from the last bed to Helen's question.
The visit sheet
Without Centrus: Scribbled in the van, typed up on Friday
With Centrus: One voice note, written up bed by bed
Bed 5
Without Centrus: Missed until Helen notices
With Centrus: Raised as a revisit the same afternoon
The fly-tipping
Without Centrus: Mentioned to someone and never priced
With Centrus: Priced and emailed to Helen the same day
Helen's question
Without Centrus: The month rebuilt from memory
With Centrus: Every visit read back from the sheets
keep going
The site brief the night before, the manual on site, the worksheet from the van.
Centrus AIin the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing
OneDrive
WhatsApp
