01
The order checked
Megan asks if the leaf on PO-2462 matches FD-04. The PO is read live, the schedule from the job pack.
The right leaf ordered
on site
Field service fitters ask on WhatsApp for the spec, size or ironmongery for a door reference. Centrus answers from the door schedule in the job pack in OneDrive, names the file, and checks it against the plate on site, so the right leaf goes in on the first visit.
how it runs
Priya fitted FD-04's new leaf at Riverside House at 14:52 on Wed 14/10. This is the order checked the day before, the schedule sent over, and the invoice drafted.
01
Megan asks if the leaf on PO-2462 matches FD-04. The PO is read live, the schedule from the job pack.
The right leaf ordered
02
Helen wants a copy, so Priya asks for the schedule. The PDF comes back in the same thread, from OneDrive.
The file, without the office
03
When the job is completed, an agent drafts the invoice from QUO/7603 for Kate to check and send.
Billed from the quote
01
The order checked
Megan asks if the leaf on PO-2462 matches FD-04. The PO is read live, the schedule from the job pack.
The right leaf ordered
before and after
Priya fitting FD-04's new leaf at Riverside House at 14:30 on Wed 14/10, from the spec to the invoice.
The spec
Without Centrus: A call to the office to open the job folder
With Centrus: Asked on WhatsApp, answered from the door schedule
The leaf
Without Centrus: Found to be the wrong size on site
With Centrus: Checked against the schedule the day before
The plate
Without Centrus: Fitted on trust, checked at the next survey
With Centrus: FD30S on the plate, matched to the schedule
The invoice
Without Centrus: Raised when someone finds the quote
With Centrus: Drafted from QUO/7603 when the job's done
keep going
The site brief the night before, the manual on site, the worksheet from the van.
in the 30 minutes
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