BigChange
01
Asked out loud
She asks where to park at Weavers Court. The answer comes from Halden's site rules, with the source in the chat.
No call to the office
Centrus chat, voice mode
PSPriya ShahEngineer
Today
Type a message…
Ask
scheduling
Tomorrow's diary, read out to you.
Start voice mode in Centrus chat at the end of a field service day and ask about tomorrow out loud. It reads your jobs from BigChange with the access notes and anything flagged, says them back and answers the next question. When you end it, every answer stays written in the chat.
Centrus chat, voice mode
PSPriya ShahEngineer
Today
Type a message…
how it runs
The next questions, out loud.
Priya hears Thursday's three jobs at 17:40 on Wednesday. These are the questions she asks next, without typing a word.
01
A follow-up, out loud
She asks where to park at Weavers Court. The answer comes from Halden's site rules, with the source in the chat.
No call to the office
Works with SharePoint, OneDrive, Google Drive, Dropbox02
Checked, then spoken
Centrus checks the Flat 9 job history while the answer writes into the chat, then reads it out once it's written.
Last visit checked first
Works with BigChange03
The part, ordered by voice
She asks for a new alarm from CEF. The PO is raised in BigChange on the Flat 9 job, ready to collect at 07:30.
Nothing typed in
Works with BigChange
Centrus chat, voice mode
PSPriya ShahEngineer
Today
Type a message…
01 / 03
01 / 03
before and after
The same day ahead, two ways.
Priya's three Halden Housing jobs for Thursday, checked at 17:40 on Wednesday before she drives home.
Tomorrow's jobs
Without Centrus: Scrolled through on a phone before setting off
With Centrus: Asked out loud and read back from BigChange
Parking and access
Without Centrus: Found on arrival, or a call to the desk
With Centrus: Answered from Halden's site rules the night before
The Flat 9 alarm
Without Centrus: A new battery tried again, then a second visit
With Centrus: Sam's visit on 14/09 found, so a new alarm goes
The part
Without Centrus: Picked up on the way, if the counter has one
With Centrus: Ordered from CEF by voice, ready at 07:30
keep going
More in scheduling and dispatch.
Visits confirmed, each day on WhatsApp, customers texted on the way.
- Each engineer's day on WhatsAppAt 06:30 every engineer has their jobs in order, with the windows and the access notes.AutomationWorks with BigChange, Joblogic, Simpro, Excel, WhatsApp
- Tomorrow's visits confirmed by phoneEvery customer booked for tomorrow is rung from your number. Moves and no-answers are written to the visit.Front DeskWorks with BigChange, Excel, Phone and SMS
- Move an engineer's jobs when they go off sickTomorrow's diary is moved before the first customer is let down.AskWorks with BigChange
- Who holds the ticket and is freeAsk who can go. Centrus checks tickets and expiry dates against the diary and books the one who can.AskWorks with BigChange, Joblogic, Simpro, Excel, SharePoint, OneDrive, Google Drive, Teams
- Customer texted when the engineer sets offThe job goes to travelling and the customer gets a text with the arrival time. Replies land on the job.Front DeskWorks with BigChange, Joblogic, Simpro, Phone and SMS
- PPM reminders with the date and the workEvery Monday each site hears what's coming in the next fortnight, and access is confirmed on the job.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Gmail, Excel
Centrus AI
in the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Hear tomorrow's diary read out in voice mode" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing