01
Same list
At 19:20 a visitor asks about office air conditioning. The answer comes from the same services list.
Your list, not a guess
Ridgeway's website, the same evening
RRidgewayWebsite assistant
Today, 19:20
Type your message…
Front Desk
new work
What you do, from your own list.
A visitor asks what field service work you take on. Front Desk answers from the services list you trained it on, says how that work is priced, and takes the site when they want to go ahead.
Ridgeway's website, a services question
RRidgewayWebsite assistant
Today, 16:10
Type your message…
- works with
Your website- how it runs
- Answered on your website or your phone line.
how it runs
From the question to Sarah.
Owen Blake asks on Wednesday afternoon. This is another service from the same list, what the office reads, and what Sarah gets on Thursday.
01
Another service, same list
At 19:20 a visitor asks about office air conditioning. The answer comes from the same services list.
Your list, not a guess
Works with Your website, SharePoint, OneDrive, Google Drive, Dropbox02
The office reads it too
With a caller on the line, Megan asks on Teams about PAT testing and gets the same document.
One list for everyone
Works with Teams, SharePoint, OneDrive, Google Drive, Dropbox03
Passed to Sarah
At 08:20 Megan asks once. Sarah is emailed Metro Warehouse, the testing and Owen's number.
Nothing retyped for sales
Works with Outlook, Gmail
Ridgeway's website, the same evening
RRidgewayWebsite assistant
Today, 19:20
Type your message…
01 / 03
01 / 03
before and after
The same services question, two ways.
Owen Blake asks at 16:10 on Wednesday whether Ridgeway tests fixed wiring at Metro Warehouse.
The question
Without Centrus: A page of services, and a form if they can find it
With Centrus: Answered on the website from your own list
The price
Without Centrus: A guess, or a promise of a call back
With Centrus: Priced from a survey of the boards
His details
Without Centrus: Asked for again when someone rings back
With Centrus: Metro Warehouse and his number taken
Next morning
Without Centrus: The enquiry sat in a shared inbox
With Centrus: Emailed to Sarah, ready to quote
keep going
More in new work coming in.
Enquiries, portal tickets and emails turned into booked jobs.
- Website enquiries taken out of hoursNew work is not lost overnight. The office starts the morning with the enquiries already qualified.Front DeskWorks with Your website
- Quote requests from the websiteQuote requests arrive with the number of sites, the postcode and a contact already filled in.Front DeskWorks with Your website
- Fault reported by phone, job raised with a referenceThe caller hangs up with a job number.Front DeskWorks with BigChange, Phone and SMS
- Accreditation and who can do the workWork you can take is logged for the desk. Work you are not accredited for is turned down before it reaches the inbox.Front DeskWorks with Your website
- Catch up on a client's emails before calling backThe callback starts with the full picture, not a scroll through the inbox.AskWorks with Outlook
- Catch up on a lead's messages in GoHighLevelThe call starts with the whole thread.AskWorks with WhatsApp, GoHighLevel
Centrus AI
in the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "What you do, answered from your own services list" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Watch it answer.
Found what your customers ask, or do they ask something that isn't on the list? Bring the questions you hear most, and we will show Front Desk on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing