finance
Ridgeway's website assistant answers payment terms for field service work from the terms of business you trained it on and points to the terms page. A question about one customer's invoice is passed to accounts with their details, never answered on the website.
Your websitehow it runs
The assistant answers what's in your terms of business. Anything about one customer's invoice goes to accounts, who pick it up in the morning.
01
Mr Patel asks to pay his invoice in two parts. That's one for accounts, so his details are passed on.
No invoice discussed on the website
02
In the morning Kate asks on Teams what came in for accounts. Mr Patel's request is there, with his number.
Picked up where it left off
03
Kate agrees two payments of £744.00. Mr Patel is emailed and the plan is noted on INV-2287.
Agreed by a person, in writing
01
An invoice, passed on
Mr Patel asks to pay his invoice in two parts. That's one for accounts, so his details are passed on.
No invoice discussed on the website
before and after
A visitor on Ridgeway's website at 19:05 on Tue 27/10 asks what the terms are for a one-off repair.
The answer
Without Centrus: Waits until the office opens
With Centrus: Due within 7 days, from your terms of business
Business accounts
Without Centrus: A second email to find out
With Centrus: 30 days, in the same answer
The terms
Without Centrus: Hunted for at the foot of the website
With Centrus: Offered as a button under the answer
An invoice question
Without Centrus: A voicemail nobody in accounts hears
With Centrus: Passed to accounts with his name and number
keep going
Invoices chased, matched, checked against the contract and sent.
Centrus AIin the 30 minutes
Found what your customers ask, or do they ask something that isn't on the list? Bring the questions you hear most, and we will show Front Desk on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing
