01
What's holding it
Rachel asks on Teams about Weavers Court. Both visits come back with what they're waiting on, read from the jobs.
2 visits, 2 reasons
Teams, with operations
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Centrus AIChatAboutToday
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Ask
reports
Every overdue PPM visit, by contract and site.
Ask in chat which planned visits are overdue on a field service contract. Centrus compares each PPM due date in BigChange, Joblogic or Simpro with the visits completed, and lists what's overdue by site with the days overdue, before the client asks.
Centrus chat, with operations
RMRachel MooreOperations
Today
Type a message…
- who asks
- Operations and planning
- works with
BigChange- how it runs
- Asked in chat, on WhatsApp or in Teams.
how it runs
From the count to the visit booked.
Rachel asks on Friday what's overdue on the Halden contract. Here is what's holding two of them, the third booked from the yard, and Monday's check.
01
What's holding each one
Rachel asks on Teams about Weavers Court. Both visits come back with what they're waiting on, read from the jobs.
2 visits, 2 reasons
Works with Teams, BigChange, Joblogic, Simpro02
Booked from the yard
Rachel asks on WhatsApp to book the Tannery Court boiler for Sam. It goes into the job system for Monday at 13:00.
Booked in one message
Works with WhatsApp, BigChange, Joblogic, Simpro03
Checked every Monday
At 07:00 every Monday an agent checks overdue PPM against the bookings and emails Rachel and Marie what's left.
3 overdue, 1 booked
Works with BigChange, Joblogic, Simpro, Outlook, Gmail
Teams, with operations
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01 / 03
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before and after
The same overdue PPM, two ways.
Halden Housing's planned visits across 4 sites, asked about by Rachel at 08:40 on Fri 16/10.
Finding them
Without Centrus: Due dates checked against visits, site by site
With Centrus: Every due date matched to its visit in one question
The count
Without Centrus: A number nobody trusts until it's checked
With Centrus: 3 overdue at 2 sites, with the days overdue
The reason
Without Centrus: Found by ringing the engineer or the caretaker
With Centrus: No lobby access and a panel on order, named
Before the review
Without Centrus: Found by the client in their own report
With Centrus: Booked or chased by Monday's 07:00 email
keep going
More in reports and numbers.
Answers, reports and alerts from the systems you already run.
- Excel reports, described in a sentenceDescribe the report once. On the 1st it's written from your job system and Xero, in the format you already send.AutomationWorks with BigChange, Joblogic, Simpro, Excel, Word, Xero, Google Sheets, Google Docs
- First-time fix this month against lastDirectors see where return visits come from without commissioning a report.AskWorks with BigChange, Joblogic, Simpro
- Cost alerts before a job overruns its quoteWhen a job passes 90% of its quote, the contracts manager and a director get a text, and it's in Monday's cost report.AutomationWorks with BigChange, Joblogic, Simpro, Phone and SMS
- Margin by category, and why it movedJob costs against invoices for each contract, by category, with the jobs that pulled the margin down.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Gmail, Excel, Xero, Sage Intacct
- A chart of the numbers, made in chatAsk for the chart, not the spreadsheet.AskWorks with BigChange, Joblogic, Simpro, Excel, Xero
- A quick call after the job to check it's sortedTwo questions, logged on the job.Front DeskWorks with BigChange, Phone and SMS
Centrus AIin the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Overdue PPM by contract and site" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing