Front Desk

reports

Two questions, logged on the job.

The day after a field service job, the agent rings the customer from your number and asks whether it is fixed and how the visit went. Both answers are logged on the job in BigChange. If the customer is not happy, the note is emailed to the manager you name.

Book a demoSee how it runs
how it runs
Built once in Agent Builder, then rings the day after.

how it runs

From one sentence to the call the next day.

Describe the call once in Agent Builder and test it on one job. When a customer is not happy, Matt gets the note the same morning.

01

Describe it

Say when to ring, the two questions and who hears if they are not happy. Agent Builder plans the steps.

One sentence to describe it

01 / 03
Book a demoSee the before and afterSee how Front Desk works

before and after

The same follow-up call, two ways.

Grace Holt at Merchant House, rung at 10:00 on Fri 02/10 about yesterday's lighting job, JOB/91126.

  1. The call

    Without Centrus: Rung if the desk remembers

    With Centrus: Rung from your number the next morning

  2. The questions

    Without Centrus: A chat, if the customer picks up

    With Centrus: Is it fixed, and how did the visit go

  3. The note

    Without Centrus: Written up later, if at all

    With Centrus: Logged on JOB/91126 as she answers

  4. Not happy

    Without Centrus: Heard when they complain

    With Centrus: Paul Grant's note emailed to Matt

keep going

More in reports and numbers.

Answers, reports and alerts from the systems you already run.

All 29 in reports and numbers
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We show "A quick call after the job to check it's sorted" on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Watch it answer.

Found what your customers ask, or do they ask something that isn't on the list? Bring the questions you hear most, and we will show Front Desk on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing