01
The 2 held visits
Kate asks on Teams which visits were held. Both are missing the tenant's signature on the worksheet.
Nothing billed without a signature
finance
Ask Centrus to invoice a field service contract's completed visits in Joblogic. It finds every visit with no invoice, raises them, holds any with paperwork missing and answers with a summary for finance to check. A visit held for an unsigned worksheet is raised once it's signed and you ask again.
how it runs
Kate invoiced Halden Housing's September visits at 09:05 on Thu 01/10. This is what happened to the 2 that were held.
01
Kate asks on Teams which visits were held. Both are missing the tenant's signature on the worksheet.
Nothing billed without a signature
02
On Fri 09/10 both worksheets are signed. Kate asks again, and the last 2 invoices are raised in Joblogic.
Held visits billed, not forgotten
03
Dan asks on WhatsApp if Halden's September is invoiced. All 17 visits are, £7,710 + VAT.
One answer for the director
01
The 2 held visits
Kate asks on Teams which visits were held. Both are missing the tenant's signature on the worksheet.
Nothing billed without a signature
before and after
Halden Housing's September: 17 completed visits in Joblogic, invoiced on Thu 01/10.
Finding them
Without Centrus: Filtered in Joblogic and checked against invoices
With Centrus: Every completed visit with no invoice found
Raising them
Without Centrus: Raised one at a time through the morning
With Centrus: 15 raised from one message
The 2 unsigned
Without Centrus: Billed anyway, then queried by Halden
With Centrus: Held until the signed worksheets are on
The summary
Without Centrus: Built in a sheet for Dan afterwards
With Centrus: In the reply, by site, for Kate to check
keep going
Invoices chased, matched, checked against the contract and sent.
in the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing