01
Why they're waiting
Kate asks why Halden's 3 jobs have waited 17 days. Each is missing Halden's works order number.
The reason, not just the list
finance
Ask which field service jobs are sitting in Simpro's Pending Batch Invoice and Centrus lists them by customer, with the value and how long each has waited. It shows why any are stuck, such as a missing works order. Say which ones to invoice and it raises them in Simpro, leaving the rest in the batch.
how it runs
Kate checked Simpro's Pending Batch Invoice at 09:20 on Thu 29/10. This is why Halden's jobs were waiting, and what happened next.
01
Kate asks why Halden's 3 jobs have waited 17 days. Each is missing Halden's works order number.
The reason, not just the list
02
Kate asks for the others to be invoiced. Centrus raises 4 invoices in Simpro and leaves Halden's in the batch.
Nothing finished left unbilled
03
Kate saves it as an agent in Agent Builder. From Mon 02/11 the batch reaches her at 08:30, oldest first.
Checked every week
01
Why they're waiting
Kate asks why Halden's 3 jobs have waited 17 days. Each is missing Halden's works order number.
The reason, not just the list
before and after
Simpro's Pending Batch Invoice at 09:20 on Thu 29/10: 7 jobs, £5,240 + VAT, the oldest 17 days.
Finding them
Without Centrus: Filtered in Simpro and added up by hand
With Centrus: Listed by customer from one question
The oldest
Without Centrus: Found at month end, weeks after the work
With Centrus: Shown with how long each has waited
Halden's 3
Without Centrus: Invoiced without works orders, then rejected
With Centrus: Held until Halden's works orders arrive
The rest
Without Centrus: Billed whenever someone clears the batch
With Centrus: Invoiced in Simpro the same morning
keep going
Invoices chased, matched, checked against the contract and sent.
in the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing