reports
Field service managers can message Centrus on WhatsApp to run a published agent now instead of waiting for its schedule. The month-end report reads the jobs so far from BigChange, Joblogic or Simpro, emails the client and sends the Excel file back in the same thread.
Centrus AIonlinehow it runs
Marie runs Halden's site report from WhatsApp on Thu 15/10. Here are the agent's own steps, another agent run early from Teams, and the 1st going ahead as planned.
01
The published agent runs as it would on the 1st: the jobs so far are read, the workbook written and Halden emailed.
11 jobs, 4 sites
02
Matt asks on Teams for Friday's hours workbook a day early. It runs for Monday to Thursday and goes to him and Kate.
A day before its schedule
03
At 07:00 on Sun 01/11 the schedule runs as it always does, and Halden gets the whole month: 24 reactive jobs.
The schedule left as it was
01
Its own steps
The published agent runs as it would on the 1st: the jobs so far are read, the workbook written and Halden emailed.
11 jobs, 4 sites
before and after
Halden Housing's October site report, asked for on Thu 15/10 at 16:20, two weeks before it's due.
The request
Without Centrus: Waits for the 1st, or someone builds it by hand
With Centrus: One WhatsApp message runs the agent now
The figures
Without Centrus: Exported and filtered to October so far
With Centrus: 11 reactive jobs read live across 4 sites
To the client
Without Centrus: Emailed once someone is back at a desk
With Centrus: Emailed to Halden by the agent's own step
On the 1st
Without Centrus: The month rebuilt again for the full report
With Centrus: The schedule runs as planned, all 24 jobs
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