01
What she wrote
Sarah asks what Anna wrote on Tuesday. The car park charger is first, and the second waits until 22/10.
Her words, not a summary
Centrus chat, the message itself
SCSarah ColeAccount manager
Today
Type a message…
Ask
new work
Before the call back, the whole thread.
Before your field service team calls a lead back, ask what the lead has said. Centrus reads their messages and open tasks in GoHighLevel and sends back what they asked for and what is still open. Ask for a follow-up email and it is drafted in Outlook for you to send.
WhatsApp, before the call back
Centrus AIonlineTue 13/10
Message
- who asks
- Sales and estimating
- works with
WhatsApp
GoHighLevel- how it runs
- Asked in chat, on WhatsApp or in Teams.
how it runs
Before Sarah rings Anna.
Sarah catches up on Kestrel Dental on Tuesday morning. This is Anna's own note, the task still open, and the draft that is not sent.
01
What she wrote
Sarah asks what Anna wrote on Tuesday. The car park charger is first, and the second waits until 22/10.
Her words, not a summary
Works with GoHighLevel02
What's still open
Dan asks what's open on the deal. The £3,850 quote is sent, and the phase 1 price is the task.
The task, still open
Works with Teams, GoHighLevel03
The draft, not sent
Sarah asks for an email to Anna. It's drafted for her to send, with the price still to follow.
Nothing sent until she says
Works with Outlook, GoHighLevel
Centrus chat, the message itself
SCSarah ColeAccount manager
Today
Type a message…
01 / 03
01 / 03
before and after
The same call back, two ways.
Sarah is about to ring Anna Shaw at Kestrel Dental on Tuesday, a week after the quote was sent.
Before ringing
Without Centrus: Three tabs in GoHighLevel, then the call
With Centrus: One question: what she asked, and the open task
Her words
Without Centrus: The Tuesday note, found if someone scrolls
With Centrus: Price the car park charger first
The task
Without Centrus: The phase 1 price, easy to miss
With Centrus: Still open, before the board on 22/10
The follow-up
Without Centrus: Written from memory after the call
With Centrus: Drafted for Sarah, and not sent yet
keep going
More in new work coming in.
Enquiries, portal tickets and emails turned into booked jobs.
- Website enquiries taken out of hoursNew work is not lost overnight. The office starts the morning with the enquiries already qualified.Front DeskWorks with Your website
- Catch up on a client's emails before calling backThe callback starts with the full picture, not a scroll through the inbox.AskWorks with Outlook
- Contact notes added from inbound emailsThe code and the person to call are on the contact before the engineer sets off. Nobody copies them across.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Gmail
- Enquiry inbox sorted before the desk opens itReactive work is seen first, and supplier mail stops burying customer enquiries.AutomationWorks with BigChange, Gmail
- GoHighLevel form leads booked in as surveysThe lead is booked before anyone rings them.AutomationWorks with GoHighLevel
- Quote requests from the websiteQuote requests arrive with the number of sites, the postcode and a contact already filled in.Front DeskWorks with Your website
Centrus AIin the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Catch up on a lead's messages in GoHighLevel" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing