paperwork
Ask Centrus for any certificate, photo or attachment from a field service job, by job or address. It finds the latest on the job in BigChange, Joblogic or Simpro and emails it to the customer from your own inbox, while they're still on the line.
how it runs
Megan asks at 11:40 with Halden Housing on the phone. This is how the right certificate is found and sent, with the photos after it.
01
Centrus reads the certificates on the jobs at the address and picks the latest EICR, not the one from 2021.
The right certificate, first time
02
The PDF goes to Halden Housing from Megan's own inbox, and the email is logged on the job.
Logged on the job
03
Megan asks for the consumer unit photos. They go in the same email thread, without leaving the call.
One thread for the customer
01
The latest one found
Centrus reads the certificates on the jobs at the address and picks the latest EICR, not the one from 2021.
The right certificate, first time
before and after
Halden Housing on the phone at 11:40 on Mon 19/10, asking for the EICR for 14 Curlew Way.
The request
Without Centrus: Noted down to send after the call
With Centrus: Asked for in chat while they're on the line
Finding it
Without Centrus: Job folders searched by hand
With Centrus: The latest EICR found on the job
Sending it
Without Centrus: Downloaded, attached and emailed later
With Centrus: Emailed from Megan's inbox during the call
The photos
Without Centrus: A second request the next day
With Centrus: Added to the same email thread
Other ways people ask
keep going
RAMS, worksheets, vans and subcontractor cover, checked before anyone has to chase.
Centrus AIin the 30 minutes
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing
BigChange
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