01
Booked by the desk
Megan asks in chat to raise it. Nina is added as a customer and Priya is booked for Tue 13/10.
Nothing typed in from the email
Centrus chat, the desk at 08:10
MEMegan EllisService desk
Today
Type a message…
Front Desk
team
Your name and colours, on every answer.
With the branding add-on, the website assistant carries your logo, colours and assistant name, and the staff app and WhatsApp run on your own subdomain and number. Customers and staff see your field service business, not a software brand.
Ridgeway's website, in Ridgeway's colours
RRidgewayWebsite assistant
Today, 19:20
Type your message…
- who asks
- Directors
- works with
Your website- how it runs
- Answered on your website or your phone line.
how it runs
Ridgeway's name, for Nina and the team.
Nina Ford, a landlord, asks on Ridgeway's website at 19:20 on Tue 06/10. This is how the desk books it, how Priya checks the visit and what Nina finds when she asks again.
01
Booked from the enquiry
Megan asks in chat to raise it. Nina is added as a customer and Priya is booked for Tue 13/10.
Nothing typed in from the email
Works with Outlook, Gmail, BigChange, Joblogic, Simpro02
On Ridgeway's WhatsApp
Priya messages Ridgeway's own WhatsApp number about her 09:00. It answers from the job, under Ridgeway's name.
Ridgeway's number and logo
Works with WhatsApp, BigChange, Joblogic, Simpro03
Asked again, same assistant
The night before, Nina asks what her tenant needs to do. Ridgeway's assistant answers from its EICR guide.
The same name every time
Works with Your website
Centrus chat, the desk at 08:10
MEMegan EllisService desk
Today
Type a message…
01 / 03
01 / 03
before and after
The same enquiry, two ways.
Nina Ford, a landlord, asking on Ridgeway's website at 19:20 on Tue 06/10 about an EICR for her rental flat.
The assistant
Without Centrus: A software brand's chat bubble on your site
With Centrus: Ridgeway's green, logo and name
The answer
Without Centrus: A contact form, and a wait until morning
With Centrus: From Ridgeway's services, with the source
Booking it
Without Centrus: Her email found when the desk gets to it
With Centrus: Raised and booked from the enquiry at 08:10
The engineer
Without Centrus: Checks her visit on a software brand's number
With Centrus: Asks Ridgeway's own WhatsApp number, with its logo
keep going
More in team and knowledge.
Your best people's answers, available to everyone.
- Every reply, written like your bestWrite the rough version. Centrus rewrites it from the complaints procedure, the job and your best replies, ready to check and send.AskWorks with BigChange, Joblogic, Simpro, Outlook, Gmail, Word, SharePoint, OneDrive, Google Drive
- Careers questions on your websiteApplicants get an answer, and HR gets a tidy list instead of stray emails.Front DeskWorks with Your website
- Find RAMS and site notes without a job systemTeams without a job system find RAMS, certificates and site notes in one question. Site knowledge stops living in one person's inbox.AskWorks with Outlook, OneDrive, WhatsApp
- House rules every answer followsSet once, for the whole business or one team.AskWorks with WhatsApp, Teams
- Notes and actions from a contract review callActions from the review are tracked on the job, not left in someone's notebook.AskWorks with BigChange, Teams
- Regulation changes checked against your proceduresWhat changed, and what it means for how you work.AskWorks with SharePoint
Centrus AI
in the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Your name and colours on the assistant" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Watch it answer.
Found what your customers ask, or do they ask something that isn't on the list? Bring the questions you hear most, and we will show Front Desk on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing