Help centre
Integrations
Every system Centrus connects to, for chat and for agents.
- Integrations overviewHow Centrus works with the systems your business already runs, in chat and in agents. This guide covers where each connection is made, who sets it up, which tools people can use, and how to ask for a system Centrus does not connect to yet.
Job management
BigChange RESTJobs, contacts, quotes, invoices, purchase orders and stock, in chat and in agents.
BigChange Web ServicesAttachments, PDFs, financial documents and vehicle data for agents.
FixfloRepair issues, properties, landlords and tenants.JoblogicJobs, quotes, customers, sites, engineers and assets, in chat and in agents.
OstaraLook up, accept and update work orders from your clients, in chat and in agents.SimproJobs, schedules, quotes, invoices, customers and vendor orders.
Finance and stock
Cin7 CoreProducts, live stock, customers, sales and purchases.
Sage IntacctInvoices, bills, payments, customers, vendors and projects.XeroInvoices, bills, contacts, quotes and payments.
Customer service and sales
FreshdeskTickets, replies, notes, contacts and companies.
GoHighLevelContacts, pipelines, calendars, conversations and invoices.Microsoft 365
Microsoft ExcelCreate, read and update workbooks in your own OneDrive.
Microsoft OutlookEmail and calendar from your own Outlook account.
Microsoft WordCreate and edit Word documents in your own OneDrive.
OneDriveSync files into Train, and save, list and fetch files from an agent.
SharePointSync libraries into Train, and save and list files from an agent.
Google Workspace
GmailSend, read, search and file email from your own Gmail address.
Google CalendarMeetings, free time and new events from your own calendar.
Google DocsCreate and format documents in your own Google Drive.
Google DriveSync folders and files from Google Drive into Train.
Google SheetsCreate, read and update spreadsheets in your own Google Drive.
File storage
DropboxSync folders and files from Dropbox into Train.
Channels
Knowledge EmailEmail files to one address and they arrive in Train.
Teams ChatbotAsk Centrus questions without leaving Microsoft Teams.
WhatsAppMessage Centrus from your phone on WhatsApp.