Help centre
Freshdesk
Tickets, replies, notes, contacts and companies.
- Freshdesk in chatConnect Freshdesk once for the organisation, then ask Centrus about tickets, contacts and companies, or ask it to reply or add a private note once you have confirmed the change.
- Freshdesk in Agent BuilderGive an agent its own Freshdesk connection, read and update tickets, replies, notes and contacts with 52 actions, and start the agent when a ticket is created or updated.