Ask

reports

The numbers, before anyone says they will get back to you.

For field service directors, ask on WhatsApp in the meeting or on the call. The PPM count, the completed split and the job that's overdue come back from BigChange, Joblogic or Simpro, with the reason it's late. The conversation keeps moving.

who asks
Directors
how it runs
Asked in chat, on WhatsApp or in Teams.

how it runs

Behind the answer, and after it.

Dan asks in the Halden Housing review. This is the detail behind the figure, what goes to the client, and what lands before the next review.

01

Every job behind it

Ask on Teams for the detail and it comes back by site, read live from the jobs. The open job is named with its visit.

40 of 41, job by job

01 / 03

before and after

The same contract question, two ways.

Halden Housing's September PPM, asked by Dan in the contract review at 10:42.

  1. In the room

    Without Centrus: Let me check and get back to you

    With Centrus: Asked on WhatsApp, answered before the next point

  2. The figure

    Without Centrus: From a spreadsheet exported the night before

    With Centrus: 41 planned, 40 completed, read live from the jobs

  3. The overdue job

    Without Centrus: Found after the meeting, if someone digs

    With Centrus: Named, with the pump on order and Dylan's visit

  4. For the client

    Without Centrus: A summary tidied up and sent the next day

    With Centrus: A report by site, emailed the same morning

Other figures they ask in the room

  • “First-time fix this week versus last.”
  • “WIP and unscheduled backlog, by contract.”
  • “Spend on Halden Housing, reactive against planned.”

questions

Questions about asking for figures

Anything your job and finance systems hold: jobs planned and completed, overdue work, spend by client, invoices outstanding. Centrus reads BigChange, Joblogic or Simpro and Xero or Sage Intacct live when you ask, so the figure is today's, not last night's export.

Yes. Chat on WhatsApp and Teams runs on the same engine as the web app, so a director can ask from the meeting room, the car or the client's office and get the same answer the office would.

Each answer shows what it looked up: the Working steps name the system and the records it read. Ask for the jobs behind a figure and they come back by site or by job, with references you can open in the job system.

Access is set per person. Tags decide which documents and knowledge each person can use, and in BigChange each tool action can be allowed or blocked by role. Contract figures stay with the people you choose.

No. BigChange, Joblogic or Simpro stays the record. Centrus reads it live when someone asks and writes back only where you allow it. Nothing is copied into a separate reporting tool that someone has to keep up to date.
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We ask the questions from your last contract review on WhatsApp and get the figures back.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Ask for the numbers.

Ask like this, or is there a figure you need that isn't on the list? Bring the job you want handed over, and we will show it on a setup like yours. You leave with a plan.

30 minutes / UK team / No lock-inOr see pricing