BigChange
Joblogic
Simpro
Outlook
Gmail
SharePoint
WhatsApp
Teams01
Checked from site
Lewis asks if extra work is inside the contract's limit, gets the price from its rates and adds it to the job.
No call to the office
WhatsApp, a question from site
Centrus AIonlineToday
Message
Ask
quotes
Rates, SLAs and approvers, answered from the contract.
When a field service client rings, ask about their contract while they're still on the phone. Centrus reads the contract you trained it on and gives the call-out rates, the SLA and who approves a quote at that value, with the document it came from.
Centrus chat, on the service desk
MEMegan EllisService desk
Today
Type a message…
- how it runs
- Asked in chat, on WhatsApp or in Teams.
how it runs
One contract, every question.
Harlow Retail Park's contract answers the desk, the engineer on site and the account manager on the same day.
01
Checked from site
Lewis asks if extra work is inside the contract's limit, gets the price from its rates and adds it to the job.
No call to the office
Works with WhatsApp, BigChange, Joblogic, Simpro, SharePoint02
Inside the SLA?
Sarah asks if the emergency was attended in time. The job's times are read live and checked against the contract.
Checked against the contract
Works with Teams, BigChange, Joblogic, Simpro, SharePoint03
To the right approver
Over the contract's £2,000 limit, the quote goes on the job and the client's approver is emailed to sign it off.
The client's approver, first time
Works with BigChange, Joblogic, Simpro, Outlook, Gmail
WhatsApp, a question from site
Centrus AIonlineToday
Message
01 / 03
Centrus AIonline01 / 03
before and after
The same contract question, two ways.
Harlow Retail Park on the phone at 09:10, with an emergency and a £2,500 quote to approve.
The SLA
Without Centrus: Megan puts them on hold to find the contract
With Centrus: Read from the contract while they're on the line
The rates
Without Centrus: Last year's call-out rate quoted from memory
With Centrus: This contract's weekday and Saturday call-out rates
The approver
Without Centrus: The quote goes to the wrong person and stalls
With Centrus: Sent to their facilities manager, as the contract says
On site
Without Centrus: Lewis rings the office before any extra work
With Centrus: Lewis checks the limit on WhatsApp and carries on
keep going
More in quotes and sales.
Priced from your rate card, sent the same day, chased until they land.
- Job priced in chatAsk the price in chat. It comes back from your rate card, then goes out as your branded PDF or into your job system.AskWorks with BigChange, Joblogic, Simpro, Excel
- Follow-on quote from the worksheetThe job closes, the follow-on work on the worksheet is priced, and the account manager has the quote the same day.AutomationWorks with BigChange, Joblogic, Simpro, Outlook, Gmail, Excel
- Convert an accepted Simpro quote into a jobAccepted work is booked the day it is won.AskWorks with Simpro
- Further works raised on Fixflo from the engineer's notesThe recommendation reaches the managing agent the day it's made.AutomationWorks with BigChange, Joblogic, Simpro, Fixflo
- Quote added to the Fixflo issue from your job systemQuoted once, and the managing agent sees it.AutomationWorks with BigChange, Joblogic, Simpro, Fixflo
- Quotes sent when they're marked readyMarked ready, and the customer has the PDF.AutomationWorks with BigChange, Outlook
Centrus AIin the 30 minutes
- 01We start with how your operation actually runs, on the desk and in the field.
- 02We show "Contract rates, SLAs and approval thresholds" on a setup that matches yours.
- 03We pick out the admin that should run itself first.
Book 30 minutes. Bring a real question.
Ask this every week, or need something that isn't on the list? Bring the question the way your team would put it, and we will show it on a setup like yours. You leave with a plan.
30 minutes / UK team / No lock-inOr see pricing